Search among the top brands by number of locations
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Managing Partner, Global Business Development
See what factors influence Gong Cha performance in the United Kingdom and how they change over time
See what factors influence Gong Cha performance in the United Kingdom and how they change over time
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Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
An analysis of Gong Cha' competitors in the United Kingdom
An analysis of Gong Cha' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Gong Cha is in the top 5% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance reveals brand's share of foot traffic, showing its competitive strength and customer preference in the industry.
Gong Cha's market performance in the United Kingdom is in the top 5% of brands, positioning it as a leading brand in the Cafe & Restaurants industry. This high percentile suggests strong customer preference. Performance peers like Kaizen Burger and Sushi (Swindon), The Bull, Afghan Chopan Restaurant, Gin & Juice, Gura Gura, and Pepper Mill are also at similar percentile ranges.
Customer satisfaction reflects brand perception and loyalty, directly influencing revenue and brand equity. Monitoring trends is crucial for strategy.
Gong Cha's overall customer satisfaction (CSAT) in the United Kingdom is 67%, a decrease of 10.8 percentage points year-over-year. CSAT in England mirrors this overall value. The CSAT trend shows fluctuation over the three-month period, with a high of 75% in June and a low of 60.87% in July.
Outlet count signals brand reach and expansion strategy, reflecting market penetration and growth potential in the competitive landscape.
Gong Cha has 11 outlets in England, United Kingdom. This number reflects the brand's current physical presence and market coverage within the region. There is no growth data to interpret changes over time.
Identifying key competitors and cross-visitation patterns helps refine marketing strategies and understand customer preferences within the industry.
Gong Cha's top competitors in the United Kingdom, based on customer cross-visitation, include Starbucks and Rudy's Pizza Napoletana (both 8.11%), Maki & Ramen (8.11%), Cay Tre (8.11%) and Rosa's Thai (5.41%).
Traffic workload analysis reveals peak hours, enabling efficient staffing and resource allocation to optimize customer experience and operational efficiency.
Gong Cha's peak traffic workload in the United Kingdom occurs between 12:00 PM and 6:00 PM, with the highest workload around 1:00 PM. There is little to no activity before 11:00 AM and after 9:00 PM.
Analyzing consumer segments by Gender and Generation informs targeted marketing, allowing brands to tailor messaging and improve engagement and loyalty.
Women exhibit a high affinity (131) for Gong Cha relative to the average consumer, while men are under-indexed (78). Gen Z shows very high affinity (368), Gen Y show high affinity (90), whereas Gen X is under-indexed (33). These insights inform targeted marketing and positioning.