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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
See what factors influence Endiro Coffee performance in the Uganda and how they change over time
See what factors influence Endiro Coffee performance in the Uganda and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
An analysis of Endiro Coffee' competitors in the Uganda
An analysis of Endiro Coffee' competitors in the Uganda
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·May – Jul 25
Endiro Coffee is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile reveals brand's share of foot traffic, showing its competitive strength and customer preference in the cafe & restaurants industry.
Endiro Coffee holds a leading market performance percentile of 99 in Uganda. This signifies a strong competitive position, indicating a high degree of customer preference within the industry. Performance peers within the same percentile are Middle East restaurant and Cafesserie Village Mall.
Customer satisfaction (CSAT) measures how well a brand's products or services meet customer expectations, directly impacting loyalty and repurchase rates.
Endiro Coffee's overall customer satisfaction is 77%, a decrease of 16 percentage points year-over-year. The Central Region shows a CSAT of 65%, down by 28.6 percentage points. This decline signals a need to investigate and address factors impacting customer experience in this region.
Tracking the number of outlets indicates a brand's expansion and market reach, reflecting its growth strategy and ability to penetrate different regions.
Endiro Coffee has a total of 14 outlets. The Central Region accounts for 9 outlets, Eastern Region has 3, and Northern and Western Regions each have 1. This distribution highlights a strong presence in the Central Region.
Identifying top competitors and cross-visitation patterns helps brands understand customer preferences and competitive dynamics within their industry.
KFC and Café Javas are key competitors, with cross-visitation rates of 12.5% and 10%, respectively. This suggests a considerable overlap in customer base, highlighting potential areas for Endiro Coffee to differentiate its offerings.
Analyzing traffic workload by hours helps optimize staffing, manage resources efficiently, and improve customer experience during peak and off-peak times.
Endiro Coffee's peak traffic occurs between 12:00 PM and 4:00 PM, with the highest workload at 16:00 (4:00 PM). There is relatively less traffic in the early morning and late evening hours, allowing for optimization of staffing levels.
Analyzing consumer segments informs targeted marketing strategies and product positioning by understanding the demographic makeup and preferences of a brand's customers.
Endiro Coffee's customer base has a slightly higher affinity for women (Index 104) compared to men (Index 98). Gen Y (Index 109) shows more affinity than Gen X (Index 70), suggesting targeted marketing efforts should prioritize these groups. High values suggest over-representation.