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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
See what factors influence Crepe Runner performance in the Sri Lanka and how they change over time
See what factors influence Crepe Runner performance in the Sri Lanka and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Crepe Runner' competitors in the Sri Lanka
An analysis of Crepe Runner' competitors in the Sri Lanka
Search among the top brands by number of locations
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing competitive strength and customer preference in the Cafe & Restaurants industry.
Crepe Runner holds the 99th percentile position, indicating a leading market performance. This high percentile suggests strong customer preference and a significant competitive edge. Performance peers include Pizza Hut and Barista, also at the 99th percentile, indicating similar high market standing.
CSAT reflects customer happiness, directly impacting loyalty and brand reputation. High satisfaction scores often correlate with repeat business and positive word-of-mouth.
Crepe Runner's overall CSAT is 97%, a significant 9.1 percentage point increase year-over-year, indicating improved customer satisfaction. Western Province shows the highest CSAT at 97%, while Central Province shows a decrease to 86%. This reveals areas for targeted improvement to ensure consistent satisfaction across regions.
Average check reveals spending habits and revenue potential. Tracking this KPI helps optimize pricing and identify upselling opportunities for revenue growth.
Crepe Runner's average check is 1.5K LKR, a slight 0.4% increase year-over-year. Central Province has the highest average check at 1.9K LKR. Western Province shows the lowest average check at 1.4K LKR. There are opportunities to enhance spending in lower-performing regions.
Outlet count indicates brand reach and growth. More outlets can translate to increased market presence and greater accessibility for customers.
Crepe Runner has a total of 12 outlets in Sri Lanka. The majority (10) are located in Western Province, with 1 each in Central and Southern Provinces. This distribution highlights Western Province as a key market, with potential for expansion in other regions.
Competitor analysis identifies key rivals and customer preferences. Understanding cross-visitation patterns informs strategies to attract and retain customers.
Crepe Runner's top competitors based on customer cross-visitation are Barista (7.11%), Awanhala (6.69%), and Pizza Hut (5.86%). This suggests customers who visit Crepe Runner also frequent these establishments. This highlights the competitive landscape and potential partnerships.
Traffic workload by hour shows peak demand, aiding staffing and resource allocation. Understanding customer foot traffic patterns helps optimize operational efficiency.
Crepe Runner experiences peak traffic workload between 17:00 and 19:00, with the highest point at 18:00 (71.70). Traffic is minimal from midnight to 9:00. This information enables Crepe Runner to optimize staffing during peak hours.
Consumer segments by gender and generation enable targeted marketing. Understanding affinity helps tailor messages and product offerings to specific groups.
Crepe Runner sees a higher affinity from women (111 index) compared to men (92 index). Gen Y shows a high affinity (130 index), while Gen X is under-indexed (35 index). This suggests targeted marketing towards women and Gen Y could be particularly effective.