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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Crema & Cioccolato performance in the Italy and how they change over time
See what factors influence Crema & Cioccolato performance in the Italy and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Crema & Cioccolato' competitors in the Italy
An analysis of Crema & Cioccolato' competitors in the Italy
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Crema & Cioccolato is right in the middle
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Crema & Cioccolato's MARKET PERFORMANCE is at the 47th percentile, indicating a below average/lagging market position. This means the brand captures less foot traffic compared to many competitors in Italy's Cafe & Restaurants industry. Performance peers in the same percentile range include: De Canto, Ristorante Al56zeroOtto, Dirigì, Osteria Giglio d'oro, Osteria del Giglio, and La Tavernetta 29 da Tony e Andrea.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty, brand reputation, and revenue. High CSAT scores often correlate with repeat business.
Crema & Cioccolato boasts a high overall CSAT of 94%, a 4.5 percentage point increase year-over-year. Apulia and Piedmont show 100% satisfaction. Lazio, Veneto and Lombardy also show high satisfaction. This indicates strong customer approval and positive experiences across most locations, with significant improvement compared to the previous year.
Average check (Avg Check) indicates how much customers spend per visit, influencing revenue. Monitoring Avg Check helps optimize pricing and promotions.
Crema & Cioccolato's overall average check is 8 EUR, a 40.2% increase year-over-year. Lazio shows an average check of 5.8 EUR. The dynamic data shows an increase in average check from May to July 2025. This suggests customers are spending more per visit, potentially due to menu changes or successful upselling strategies.
Number of outlets reflects brand reach and market presence. Tracking outlet distribution informs expansion strategies and market penetration efforts.
Crema & Cioccolato has a significant presence in Italy, with 21 outlets in Lazio, 11 in Lombardy, 10 in Sicily and Calabria, 9 in Tuscany and Piedmont, 8 in Apulia and Campania, 4 in Emilia-Romagna, and 3 in Veneto. Lazio has the highest concentration of outlets, indicating a strong regional focus.
Competitor analysis identifies key rivals and their market share. Understanding competitors informs strategies to gain a competitive edge and attract more customers.
Crema & Cioccolato's top competitors based on cross-visitation are McDonald's (5.71%) and Autogrill (3.43%). Mignon and Ristorante Pizzeria Porta Messina share 2.29% cross-visitation, and Il Gatto che Ride has 1.71%. This indicates that customers who visit Crema & Cioccolato also frequent these establishments, highlighting direct competition.
Traffic workload by hour reveals peak and off-peak times. Understanding traffic patterns helps optimize staffing, promotions, and resource allocation.
Crema & Cioccolato experiences peak traffic between 9 AM and 11 AM, with the highest workload at 10 AM (45.71%). Traffic gradually decreases throughout the afternoon and evening. The lowest traffic occurs between 2 AM and 4 AM. This data suggests optimal staffing during morning hours and potential for targeted promotions during slower periods.
Consumer segment analysis informs targeted marketing. Understanding demographics helps tailor products and messaging to specific groups, improving engagement.
Crema & Cioccolato's consumer base shows a slightly higher affinity from women (index 102) compared to men (index 99). Gen Y (index 106) and Gen Z (index 104) show higher affinity compared to Gen X (index 89). This suggests that marketing efforts may resonate more strongly with younger generations and women.