Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence Crema & Cioccolato performance in the Italy and how they change over time
See what factors influence Crema & Cioccolato performance in the Italy and how they change over time
Available by subscription
Available by subscription
An analysis of Crema & Cioccolato' competitors in the Italy
An analysis of Crema & Cioccolato' competitors in the Italy
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jun – Aug 25
Crema & Cioccolato is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Crema & Cioccolato, with a market performance percentile of 99, is a leading brand. This means it captures a significantly high share of customer foot traffic. Performance peers in a similar range: Colline Emiliane, Zuma, Ristorante Braceria Auditore, Forst, Friggitoria San Giorgio, Pizzeria Las Vegas.
Customer satisfaction (CSAT) reflects brand loyalty and service quality, impacting long-term revenue and reputation. High CSAT indicates strong customer relationships.
Crema & Cioccolato boasts a 94% customer satisfaction rate, a 4.8 percentage point increase year-over-year, demonstrating improvements in service and customer experience. Apulia and Piedmont show 100% satisfaction, while other regions exhibit high, albeit slightly lower, CSAT scores with upward trends.
Average check reflects customer spending per visit, indicating pricing strategy effectiveness and customer perceived value. Higher average check boosts revenue.
The overall average check for Crema & Cioccolato is 8 EUR, a 40.2% increase year-over-year, which suggests that customers are spending more per visit. Lazio shows an average check of 5.8 EUR.
Number of outlets indicates brand's market presence and accessibility. Wide distribution increases brand visibility and potential customer reach.
Crema & Cioccolato has 21 outlets in Lazio, 11 in Lombardy, 10 in Sicily and Calabria, showing a strong presence in those regions. Tuscany and Piedmont each have 9 outlets, Apulia and Campania each have 8 outlets, Emilia-Romagna has 4 and Veneto has 3.
Analyzing competitors helps identify market trends and competitive threats, enabling strategic adjustments to maintain or improve market position.
The top competitors for Crema & Cioccolato, based on customer cross-visitation, are McDonald's (5.71%), Autogrill (3.43%), Mignon (2.29%), Ristorante Pizzeria Porta Messina (2.29%), and Ristorante Al Giardino (1.71%). This indicates potential overlap in customer base.
Traffic workload analysis reveals peak hours, aiding in staff allocation and resource optimization to ensure customer satisfaction during busy periods.
Crema & Cioccolato experiences peak traffic between 9 AM and 6 PM, with highest activity around 10 AM (45.41%). Early morning hours (6-8 AM) also see significant activity. Night time hours sees very low traffic workload.
Understanding consumer demographics enables tailored marketing and product strategies, improving engagement and brand resonance with target groups.
Crema & Cioccolato's customer base consists of 98% women and 101% men. Generation mix shows that Gen X is under-indexed (88%), while Gen Y (108%) and Gen Z (103%) are over-indexed, indicating a high affinity towards the brand for those two segments.