Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Costa Coffee performance in the Malta and how they change over time
See what factors influence Costa Coffee performance in the Malta and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jul – Sep 25
Costa Coffee is ahead of most brands
Sample of brands in the same percentile
An analysis of Costa Coffee' competitors in the Malta
An analysis of Costa Coffee' competitors in the Malta
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Costa Coffee in Malta holds a market performance percentile of 62, indicating an average/above average market standing. This means Costa Coffee attracts more customers than a significant portion of its competitors. Performance peers in the same range include Amorino Gelato, Bianco's, and Surfside.
Customer satisfaction (CSAT) reflects how happy customers are with a brand, influencing loyalty and repeat business. Higher CSAT often correlates with better financial performance.
Costa Coffee's overall CSAT in Malta is 64%, a decrease of 9.3 percentage points year-over-year. CSAT varies by region, with the Central Region showing the highest satisfaction (76%) and the South Eastern Region the lowest (46%). This suggests a need to investigate and address satisfaction issues, particularly in the South Eastern Region.
Average check (AvgCheck) indicates the average amount customers spend per transaction, reflecting pricing strategy and customer spending habits.
The overall average check for Costa Coffee in Malta is 8 EUR, a decrease of 6.4% year-over-year. The South Eastern Region has the highest average check (8.5 EUR), while the Central Region has the lowest (6.5 EUR). The decrease suggests a need to analyze pricing and customer spending behavior.
The number of outlets indicates brand's physical presence and market reach. More outlets can lead to greater accessibility and brand awareness.
Costa Coffee has a varying number of outlets across Malta's regions. The Central Region has the most outlets (5), followed by the Northern Region (4). Gozo Region has the fewest (1). This distribution reflects Costa Coffee's strategic focus on different regions within Malta.
Competitor analysis identifies key rivals and their customer overlap, informing competitive strategies and market positioning.
The top competitors for Costa Coffee in Malta, based on cross-visitation, are Starbucks (12.86%), Ta' Kris (5.71%), Burgers.Ink (5.71%), eeetwell (5.71%), and McDonald's (5.71%). Starbucks has a significantly higher cross-visitation rate, indicating a substantial overlap in customer base.
Traffic workload analysis reveals peak hours and customer flow patterns, enabling efficient staffing and resource allocation.
Costa Coffee in Malta experiences peak traffic workload between 9 AM and 6 PM, with the highest traffic around 12 PM (55.53%). Traffic is significantly lower during the night and early morning hours. This data helps optimize staffing and resource allocation during peak times.
Understanding consumer segments by gender and generation enables targeted marketing and product development strategies.
Costa Coffee's customer base in Malta shows a high affinity towards women (87%), indicating they are overrepresented compared to the average consumer. Men are also overrepresented (111%). Among generations, Gen Y (112%) and Gen Z (101%) are overrepresented, while Gen X (77%) is underrepresented.