Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Costa Coffee performance in the Czechia and how they change over time
See what factors influence Costa Coffee performance in the Czechia and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Costa Coffee' competitors in the Czechia
An analysis of Costa Coffee' competitors in the Czechia
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Costa Coffee is right in the middle
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Costa Coffee in Czechia holds a market performance percentile of 54, indicating an average market position. This means Costa Coffee captures an average share of customer traffic compared to its competitors in the Cafe & Restaurants industry. Performance peers in the same percentile range include Restaurace Tiskárna, Libeřské lahůdky, Restaurace U Mlynáře, Stejkárna, Staročeská restaurace V Ruthardce, and Galata Restaurant ( Turkish Restaurant ).
Customer satisfaction (CSAT) reflects customer happiness. Tracking CSAT helps improve service, retain customers, and boost brand loyalty.
Costa Coffee's overall customer satisfaction in Czechia is 64%, a decrease of 3.8 percentage points year-over-year. In Prague, CSAT is 63% with a decrease of 5.2 percentage points, while Southeast shows 52% with a significant increase of 27 percentage points. This suggests varying customer experiences across different regions, with a need to address declining satisfaction in Prague.
Average check reveals how much customers spend per visit. Monitoring this KPI helps optimize pricing and increase revenue.
The average check for Costa Coffee in Czechia is 193.2 CZK in Prague, 165.4 CZK in Southeast and 156.7 CZK in Northeast. There is no growth value. This indicates that customers in Prague spend more per visit compared to other regions.
Outlet count indicates brand reach. More outlets can mean greater market presence and customer convenience.
Costa Coffee has 31 outlets in Prague, 4 in Northeast, 2 in Southeast, 2 in Southwest, 2 in Moravia-Silesia, 2 in Northwest, 1 in Central Moravia, and 1 in Central Bohemia. The majority of Costa Coffee outlets are located in Prague, indicating a strong presence in the capital region.
Competitor analysis identifies key rivals. Knowing who customers also visit helps refine marketing and retain customers.
Costa Coffee's top competitors in Czechia, based on cross-visitation, are McDonald's (14.21%), KFC (9.14%), Bageterie Boulevard (8.12%), Starbucks (7.61%), and Burger King (3.55%). This indicates that customers who visit Costa Coffee also frequently visit these fast-food and cafe chains.
Traffic workload shows peak hours. Understanding traffic patterns helps optimize staffing and improve customer experience.
Costa Coffee in Czechia experiences peak traffic between 9 AM and 6 PM, with the highest workload around 4 PM (59.44%). Traffic is significantly lower during early morning hours (1.24% at midnight). This data suggests optimal staffing levels should be maintained during peak hours to manage customer flow effectively.
Consumer segments help target marketing. Understanding demographics allows tailored campaigns and improved engagement.
Costa Coffee's consumer base in Czechia shows a higher affinity among women (133 index) compared to men (78 index). Among generations, Gen X shows a higher affinity (110 index), followed by Gen Y (99 index) and Gen Z (97 index). This suggests that marketing efforts may resonate more strongly with women and Gen X consumers.