Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence Chocolabs performance in the Turkey and how they change over time
See what factors influence Chocolabs performance in the Turkey and how they change over time
Available by subscription
Available by subscription
An analysis of Chocolabs' competitors in the Turkey
An analysis of Chocolabs' competitors in the Turkey
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jun – Aug 25
Chocolabs is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance reveals Chocolabs' competitive strength and customer preference in the Cafe & Restaurants industry in Turkey.
Chocolabs holds a leading market performance at the 99th percentile, placing it in the top 1% of brands, indicating strong customer preference relative to competitors like Karadeniz Pastanesi, Liva Pastanesi, Pierre Loti, Meşhur Ciğerci Zeko, Kuzina Pide and Gözde Döner.
CSAT shows brand's ability to meet customer expectations, key for loyalty and growth. Analyzing regional CSAT variations allows for targeted improvements.
Chocolabs' overall customer satisfaction (CSAT) is 71%, a decrease of 4.7 percentage points year-over-year. Aegean and Marmara regions show high CSAT (86% and 85% respectively) with positive growth. Mediterranean region shows very low CSAT (22%). Overall satisfaction decreased in the observed period, which requires actions to improve it.
Average check reflects customer spending per visit, vital for revenue. Regional variations in average check highlight pricing or spending differences.
Chocolabs' overall average check is 485.3 TRY, a 44.8% increase year-over-year. The Aegean Region has the highest average check (661.5 TRY). While Central Anatolia and Black Sea Region are significantly lower (436.4 TRY and 433.9 TRY respectively). The increase indicates a positive trend in customer spending.
Number of outlets shows brand's reach. Regional outlet distribution highlights strategic focus and growth potential in specific areas.
Chocolabs has the most outlets in the Central Anatolia Region (17). Black Sea Region has 9 outlets. Aegean, Marmara and Mediterranean Regions have 5, 3 and 3 outlets respectively. Southeastern Anatolia Region has only 1 outlet. This distribution suggests a strategic focus on Central Anatolia.
Identifying top competitors and cross-visitation rates helps refine competitive strategy and understand customer preferences.
Chocolabs' customers also frequently visit Köfteci Yusuf (5.47%), Starbucks (4.69%), Kahve Dünyası (3.52%), Tavuk Dünyası (2.73%), and My Friends Burger (2.73%). This overlap suggests potential areas for Chocolabs to differentiate its offerings.
Traffic workload analysis shows peak hours, essential for staffing. Understanding hourly patterns ensures optimal service and resource allocation.
Chocolabs experiences peak traffic workload between 19:00 and 22:00, with a high of 62.68% at 21:00. Traffic is very low in the early morning (0:00-8:00). This information is important to manage staffing and resources efficiently, and to avoid long waits and queues.
Understanding consumer segments helps target marketing and positioning. Gender and generation insights enable tailored campaigns to reach specific demographics.
Chocolabs demonstrates a slight over-representation among women, as indicated by an affinity index of 101.00, and a slight under-representation among men, with an affinity index of 99.00. Also, Chocolabs customers are over-indexed with Gen Y (142.00) while Gen X is under-indexed (69.00). This information can be used to tailor marketing efforts.