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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Chili & Wok performance in the Sweden and how they change over time
See what factors influence Chili & Wok performance in the Sweden and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Chili & Wok' competitors in the Sweden
An analysis of Chili & Wok' competitors in the Sweden
In Cafés & Restaurants
·Jun – Aug 25
Chili & Wok is in the lower 43% of brands
Sample of brands in the same percentile
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Chili & Wok's market performance is at the 43rd percentile, indicating a below average market standing. This means the brand captures less foot traffic compared to the majority of its competitors in Sweden's Cafe & Restaurants industry. Performance peers in the same percentile range include MR CAKE, Le Pain Français, Tabbouli, Greasy Spoon, Lulu and Spicy Hot.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty, brand reputation, and revenue. Monitoring CSAT helps identify areas for improvement.
Chili & Wok's overall customer satisfaction is 43%, a decrease of 4.2 percentage points year-over-year. Stockholm County shows the highest CSAT at 70% with an increase of 1.8 percentage points, while Skåne County has the lowest at 24% with a decrease of 1.2 percentage points. This suggests regional variations in customer experience.
Outlet count indicates brand reach and market presence. Tracking it reveals expansion progress and potential for increased revenue and brand awareness.
Chili & Wok has a total of 14 outlets across Sweden. Östergötland County has the highest number of outlets (3), while several other counties including Gävleborg, Värmland, Dalarna, Västmanland, Västerbotten, Skåne and Kronoberg each have 1 outlet. This distribution shows a varied regional presence.
Identifying competitors helps understand the competitive landscape. It enables strategic positioning and differentiation to attract and retain customers.
Chili & Wok's top competitors, based on customer cross-visitation, are McDonald's (25.64%), Max Burgers (11.54%), ChopChop Asian Express (6.41%), Sibylla (3.85%), and Espresso House (3.85%). This indicates that a significant portion of Chili & Wok's customers also visit these fast-food and cafe chains.
Traffic workload analysis helps optimize staffing and resource allocation. Understanding peak hours ensures efficient service and maximizes customer satisfaction.
Chili & Wok experiences peak traffic workload between 12:00 and 14:00, with the highest workload at 13:00 (69.35). Traffic is significantly lower during early morning hours (0:00-7:00). This data suggests optimal staffing during lunch hours is crucial.
Analyzing consumer segments by Gender and Generation informs targeted marketing and positioning strategies, maximizing engagement and ROI.
Chili & Wok's customer base shows a high affinity towards women (index 115) and Gen Y (index 140), indicating these segments are overrepresented among its customers. Men (index 91), Gen X (index 69), and Gen Z (index 95) are underrepresented, suggesting lower affinity or engagement with the brand.