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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Chicken Claypot House performance in the Malaysia and how they change over time
See what factors influence Chicken Claypot House performance in the Malaysia and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Chicken Claypot House' competitors in the Malaysia
An analysis of Chicken Claypot House' competitors in the Malaysia
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Chicken Claypot House is right in the middle
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Chicken Claypot House's market performance is at the 48th percentile, indicating a below average/lagging position. This suggests the brand captures less foot traffic compared to competitors. Performance peers in the same percentile range include Good Taste Sutera Utama 好好食面馆, Pauline’s You City Retail, Mixue Gateway Mall, Peri Restaurant, My Tea Juice, and Lan Sister Claypot · Rice Noodle Muar 阿兰小锅米线 · 砂锅菜 麻坡店.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty and brand reputation. High CSAT often correlates with repeat business and positive word-of-mouth.
Chicken Claypot House has an overall CSAT of 87%, a decrease of 6.6 percentage points year-over-year. CSAT varies by state: Penang shows 100%, Selangor 97%, Sabah 95%, Johor 85%, and Kuala Lumpur 79%. The trend shows CSAT fluctuating between 82.22% and 90.66% during the reporting period.
Average check (Avg Check) indicates how much customers spend per visit. Monitoring this KPI helps optimize pricing and identify upselling opportunities.
Overall average check data is not available. Average check varies by state: Penang is 77.8 MYR, Selangor is 66 MYR, Kuala Lumpur is 54.7 MYR, and Johor is 50 MYR. The average check trend fluctuated between 51.90 MYR and 67.50 MYR during the reporting period.
Number of outlets reflects brand reach and market presence. More outlets can increase accessibility and brand visibility, driving revenue growth.
Chicken Claypot House has the most outlets in Selangor and Kuala Lumpur (5 each), followed by Penang (4), Johor (3), Sarawak (2), and Perak, Sabah, and Pahang (1 each). This distribution indicates stronger presence in certain regions.
Competitor analysis identifies key rivals and their customer overlap. Understanding competitor strategies informs differentiation and customer retention efforts.
The top competitors for Chicken Claypot House, based on customer cross-visitation, are Doma Korean Cuisine (5.65%), J.H. Lovely Sweets (North Indian Vegetarian) (5.65%), 新山小龙行江湖旗舰店 XiaoLongXingJiangHu Hotpot JB (4.03%), The Qing (4.03%), and McDonald's (3.23%).
Traffic workload analysis reveals peak hours and customer flow. This insight helps optimize staffing, manage resources, and improve customer experience.
Chicken Claypot House experiences peak traffic workload between 17:00 and 21:00, with the highest workload at 20:00 (59.39%). Traffic is minimal between 0:00 and 10:00, suggesting a need to adjust operations accordingly.
Understanding consumer segments enables targeted marketing. Tailoring strategies to specific demographics improves engagement and maximizes ROI.
Chicken Claypot House's customer base shows a higher affinity for women (94) and men (106). Gen Z is overrepresented (161), while Gen X (87) and Gen Y (68) are underrepresented, indicating a stronger appeal to younger consumers.