Search among the top brands by number of locations
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Managing Partner, Global Business Development
See what factors influence Chicken Claypot House performance in the Malaysia and how they change over time
See what factors influence Chicken Claypot House performance in the Malaysia and how they change over time
Available by subscription
Available by subscription
An analysis of Chicken Claypot House' competitors in the Malaysia
An analysis of Chicken Claypot House' competitors in the Malaysia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
In Cafés & Restaurants
·Jun – Aug 25
Chicken Claypot House is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile indicates brand's foot traffic share, revealing its competitive strength and customer preference.
Chicken Claypot House, with a 99th percentile market performance, is a leading brand. This high percentile indicates a strong market presence and customer preference. Performance peers include Kars Fine Meat And Steak (Streetmall Cyberjaya), Mr. Tuk Tuk Sunway Pyramid, Beutea, Pak Punjab Restaurant, Serai @Paradigm Mall, and Grand Chicken Rice, all within the same percentile range.
Customer satisfaction (CSAT) reflects loyalty. Tracking CSAT helps refine services, address concerns, and boost long-term brand success.
Overall customer satisfaction for Chicken Claypot House is 85%, a decrease of 4.9 percentage points year-over-year. Selangor shows the highest CSAT at 93% with a 7pp increase, while Penang, Pahang, Kuala Lumpur, and Johor all show decreased CSAT. The trend indicates fluctuating customer sentiments, peaking in July 2025.
Average check (revenue per transaction) impacts profitability. Monitoring trends reveals spending habits and helps optimize pricing.
The overall average check is 73.8 MYR, a 5.2% decrease year-over-year. Johor has the highest average check at 90.6 MYR, while Kuala Lumpur has the lowest at 60 MYR. Average check varied, with a peak in May 2025. Decreasing average check indicates reduced spending per customer.
Outlet count signifies market reach. More outlets mean greater accessibility, brand visibility, and revenue potential.
Chicken Claypot House has the most outlets in Selangor and Kuala Lumpur (5 each), followed by Penang (4), Johor (3), Sarawak (2), and Perak, Sabah, and Pahang (1 each). This distribution shows a concentration in key urban areas, highlighting strategic expansion focus.
Competitor analysis guides strategy. Knowing top competitors and customer overlap reveals market dynamics and opportunities.
The top competitors for Chicken Claypot House, based on customer cross-visitation, are KFC (4.38%), McDonald's (3.12%), The Qing (2.5%), ZUS Coffee (2.5%), and Luckypot (2.5%). This indicates that Chicken Claypot House customers also frequent popular fast-food chains and other local restaurants.
Traffic workload patterns reveal peak hours. Understanding visit times enables efficient staffing and resource allocation.
Chicken Claypot House experiences peak traffic workload between 17:00 and 21:00, with the highest activity at 20:00 (56.82). Traffic is minimal between 0:00 and 10:00. Resource allocation (staff, supplies) should match these high-traffic hours.
Understanding consumer segments allows targeted marketing. Tailoring efforts to demographics boosts engagement and ROI.
Chicken Claypot House's customer base shows a high affinity towards women (96) and men (103). Gen X is over-represented (111), while Gen Y is under-represented (80) and Gen Z is also over-represented (117). Marketing should consider preferences of Gen X and Gen Z.