Search among the top brands by number of locations
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Managing Partner, Global Business Development
See what factors influence Charcoal Eats performance in the India and how they change over time
See what factors influence Charcoal Eats performance in the India and how they change over time
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Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
An analysis of Charcoal Eats' competitors in the India
An analysis of Charcoal Eats' competitors in the India
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Charcoal Eats is in the top 2% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market Performance indicates brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Charcoal Eats holds a leading market position with a percentile of 98, placing it in the top 2% of brands in India's Cafe & Restaurants industry. This high percentile indicates strong competitive performance. Performance peers include Masala Madness, Wow juice spot, The Burger Company, Yaa Mohaideen Biriyani, Dessert Therapy, and Crazy Fish Family Restaurant & Bar.
Customer Satisfaction reflects customer happiness, impacting loyalty and revenue. Low CSAT indicates problems, while high CSAT promotes positive brand perception.
Charcoal Eats has a customer satisfaction (CSAT) of 32%, a decrease of 40.7 percentage points year-over-year. This substantial decline suggests significant issues affecting customer perception. In Maharashtra, the CSAT is 30%, also showing a considerable decrease. The dynamic CSAT data shows fluctuations, ending at 25.81% in July 2025.
Average Check is a key revenue indicator, reflecting spending per customer. Higher values suggest premium offerings or increased order size.
Charcoal Eats' overall average check is INR 553.6, reflecting a 4.6% increase year-over-year. In Maharashtra, the average check is INR 589, with no growth. Dynamic data reveals fluctuations, dropping to INR 463.64 in July 2025, implying shifts in customer spending habits.
Outlet count shows brand reach and expansion. A higher number indicates wider market presence and potential revenue streams.
Charcoal Eats has 40 outlets. Maharashtra leads with 33 outlets, representing 100% of the bar fill percentage. Haryana has 4 outlets (12.12%), Delhi has 2 (6.06%), and Uttar Pradesh has 1 (3.03%), showing geographic concentration in Maharashtra.
Competitor analysis highlights competitive landscape, informing strategies. Knowing competitors helps refine positioning and capture market share.
Charcoal Eats' main competitors are McDonald's and Social (both with 6.67% cross visitation), followed by Domino's Pizza, Bikkgane Biryani, and Pizza Hut (all with 4.44% cross visitation). These are the brands that Charcoal Eats' customers also frequent, defining the competitive set.
Understanding traffic workload helps optimize staffing. Knowing when customers visit allows efficient resource allocation and improved customer experience.
Charcoal Eats experiences peak traffic between 11 AM and 11 PM, with the highest workload at 21:00 (48.63%). Traffic is significantly lower between 3 AM and 7 AM. This information is useful for scheduling and resource allocation.
Segment analysis allows targeted marketing. Understanding demographics helps tailor messaging, improve engagement, and optimize ROI.
Charcoal Eats' consumer base is 74% women (affinity under-indexed at -25.85%) and 109% men (affinity over-indexed at 8.83%). Generation-wise, Gen X has an affinity of 84% (-16.09%), Gen Y 99% (-1.16%), and Gen Z 144% (43.93%), showing a strong affinity towards Gen Z.