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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence CHAI797 performance in the South Korea and how they change over time
See what factors influence CHAI797 performance in the South Korea and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of CHAI797' competitors in the South Korea
An analysis of CHAI797' competitors in the South Korea
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
CHAI797 is in the lower 18% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
CHAI797's market performance is in the lower 18%, indicating a critically low market standing. This means CHAI797 captures a smaller share of customer traffic compared to its competitors. Performance peers in the same percentile range include 노팅힐베이커리, Yang-Gagdo, 선바위메밀장터 평택직영점, Seoul Coffee, 지금식당 마포직영점, and 좋아해닭발1.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty and brand reputation, crucial for sustained growth and positive word-of-mouth.
CHAI797's overall CSAT is 53%, a 2.4 percentage point increase year-over-year, indicating improved customer sentiment. However, CSAT in Gyeonggi is 58%, with a significant decrease of 26.3 percentage points, suggesting a need to address customer concerns in that region.
Outlet count indicates brand reach and growth. Tracking distribution helps assess market penetration and expansion effectiveness for increased accessibility.
CHAI797 has 5 outlets in Gyeonggi and 1 in North Gyeongsang. The distribution of outlets highlights Gyeonggi as the primary market, with North Gyeongsang representing a smaller presence.
Competitor analysis identifies key rivals and customer overlap, informing strategies to differentiate, attract customers, and maintain a competitive edge.
CHAI797's top competitor is Starbucks, with a 50% cross-visitation rate, indicating significant customer overlap. Other competitors include 명동칼국수 남원추어탕, 컴포즈커피, Masisnae, and 화로상회, each with an 8.33% cross-visitation rate.
Traffic workload reveals peak hours, enabling optimized staffing and resource allocation for enhanced customer experience and operational efficiency.
CHAI797 experiences peak traffic between 12:00 and 14:00, with the highest workload at 12:00 (58.79). Traffic is minimal before 10:00 and after 21:00, suggesting operational adjustments may be needed during off-peak hours.
Understanding consumer segments enables targeted marketing, tailoring products and messaging to specific groups for improved engagement and ROI.
CHAI797's customer base shows a high affinity index for Men (184) and Gen X (267), indicating these segments are overrepresented. Gen Y has an affinity index of 66, suggesting they are underrepresented compared to the average consumer.