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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence Chai Waale performance in the India and how they change over time
See what factors influence Chai Waale performance in the India and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Chai Waale' competitors in the India
An analysis of Chai Waale' competitors in the India
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Chai Waale is in the top 3% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market Performance shows brand’s share of foot traffic, revealing its competitive strength and customer preference in the Cafe & Restaurants industry.
Chai Waale is a leading brand with a market performance percentile of 97, placing it in the top 3% of Cafe & Restaurants in India. This indicates a strong market presence. Performance peers include That Curry Shop, Biryani Pot, Sitara Multicuisine Restaurant, Kabab Magic - JP Nagar 3rd Phase, Arya Bhavan by Muthuswamy Caterers, Matunga and Silver Oak Cafe.
Customer satisfaction (CSAT) reflects brand perception, impacting loyalty and revenue. Monitoring CSAT trends helps identify areas for improvement.
Chai Waale's overall customer satisfaction (CSAT) is 54%, a decrease of 7.7 percentage points year-over-year. In Tamil Nadu, CSAT is also 54%. The CSAT dynamic data indicates fluctuations, peaking in June 2025 at 92.86%.
Average check (Avg Check) indicates customer spending per visit, reflecting menu pricing, order habits and overall revenue generation.
Chai Waale's overall average check is 320 INR, a 64.1% increase year-over-year. In Tamil Nadu, the average check is also 320 INR. Dynamic data shows the average check was approximately 150 INR in May and June 2025, increasing to 269.23 INR in July.
The number of outlets signifies brand reach and expansion. Growth indicates investment, market penetration and brand visibility.
Chai Waale has 31 outlets in Tamil Nadu. This indicates a focused regional presence. There are no provided values for growth metrics, therefore it is not possible to determine the expansion dynamics.
Identifying competitors reveals direct market rivals. Analyzing customer overlap informs competitive strategies and highlights opportunities.
Chai Waale's top competitors based on customer cross-visitation are Adyar Ananda Bhavan - A2B (10.45%), Tiffin Shastra (5.97%), Aaladipattiyan, Crave Anna Nagar and SS Hyderabad Biryani (4.48% each). Adyar Ananda Bhavan - A2B exhibits the highest cross-visitation.
Traffic workload distribution by hour (HOD) reveals peak operational times. Understanding workload informs staffing, marketing and resource allocation.
Chai Waale experiences peak traffic workload between 17:00 and 19:00, reaching a high of 55.04% at 18:00. Traffic is significantly lower during early morning hours, with the lowest workload of 0.47% at 4:00.
Consumer segmentation helps tailor marketing. Understanding gender and generational affinity improves targeting, engagement and conversion.
Chai Waale's customer base demonstrates a high affinity among women (83%) and strong affinity among Gen X (193%) and Gen Z (132%). Men are represented with 106% affinity, while Gen Y shows an affinity of 84%.