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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence Capriccio performance in the Peru and how they change over time
See what factors influence Capriccio performance in the Peru and how they change over time
Available by subscription
Available by subscription
An analysis of Capriccio' competitors in the Peru
An analysis of Capriccio' competitors in the Peru
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jun – Aug 25
Capriccio is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance indicates Capriccio's brand strength and customer preference relative to competitors within the Cafe & Restaurants industry in Peru.
Capriccio is a leading brand, ranking in the top 1% of the Cafe & Restaurants industry in Peru. This indicates a strong market presence. Its performance peers including Restaurant Bigote Bar, Osteria Del Porto, Salsa Sanguchería Chalaca, mó.café, La Benita de los Claustros, and MORAY Restaurant are also in the top 1%.
Customer satisfaction (CSAT) reflects loyalty. Tracking CSAT helps Capriccio understand service effectiveness and areas for improvement across locations.
Capriccio's overall customer satisfaction is 65%, up by 1.4 percentage points year-over-year. Cusco shows high satisfaction (79%), with a significant increase of 19.4 percentage points. Arequipa's CSAT is 63%, decreased by 2.6 percentage points.
Average check reflects customer spending per transaction. Monitoring this KPI informs pricing strategies and revenue optimization efforts.
The overall average check for Capriccio is 49.1 PEN, a 29.2% increase year-over-year. In Cusco, the average check is 50.4 PEN, while in Arequipa, it is 48.5 PEN. This data will help to understand trends to optimize offerings in both regions.
Outlet count indicates brand reach and expansion. It highlights Capriccio's presence across different locations within Peru.
Capriccio has 12 outlets in Arequipa, 2 in Moquegua, 2 in Puno, 1 in Cusco and 1 in La Libertad. Most of Capriccio's business are in the Arequipa area.
Identifying competitors helps Capriccio understand its competitive landscape and refine strategies to attract and retain customers.
Capriccio's top competitors, based on customer cross-visitation, are Presto Italo Peruana (5.63%), El Tablón (5.63%), La Catalina (4.23%), La Lucha Sanguchería Criolla (4.23%), and CHIFA FONG MEY (4.23%).
Traffic workload by hour reveals peak times, aiding in staffing and resource allocation for optimal customer service and operational efficiency.
Capriccio experiences peak traffic between 17:00 and 19:00, with the highest workload around 18:00 (71.42% - 71.46%). Traffic is minimal in the early morning hours.
Understanding consumer segments helps Capriccio tailor marketing efforts and personalize offerings to specific demographics for increased engagement.
Women (122 index) and Gen X (262 index) show high affinity towards Capriccio. Men (85 index) and Gen Y (33 index) are under-indexed relative to the average Capriccio consumer.