Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Caffissimo performance in the Australia and how they change over time
See what factors influence Caffissimo performance in the Australia and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Caffissimo' competitors in the Australia
An analysis of Caffissimo' competitors in the Australia
In Cafés & Restaurants
·Jul – Sep 25
Caffissimo is in the lower 25% of brands
Sample of brands in the same percentile
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance reveals brand's share of foot traffic, showing competitive strength and customer preference in the industry.
Caffissimo's market performance is in the lower 25% percentile, indicating a lagging position in the Cafe & Restaurants industry in Australia. This suggests that Caffissimo captures less foot traffic compared to its competitors. Performance peers in the same percentile range include Gogyo, Oodies Cafe, The Brickmakers Arms, Attimi by Dario Manca, Harvest Buffet, and Cheltenham Pizza House.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty, brand reputation, and revenue. High CSAT scores drive repeat business.
Caffissimo's overall customer satisfaction (CSAT) is 58%, a decrease of 24.2 percentage points year-over-year. This indicates a significant decline in customer happiness. In Western Australia, the CSAT is also 58% with the same decrease. The CSAT trend shows fluctuations between 46.67% and 68.42% during the reported period.
Number of outlets indicates brand's market presence and reach. More outlets can mean greater convenience and brand visibility.
Caffissimo has 21 outlets in Western Australia. This indicates the brand's physical presence and accessibility to customers in that region. There is no growth value reported for the period.
Competitor analysis identifies key rivals and customer preferences, informing strategies to gain market share and improve offerings.
Caffissimo's top competitors, based on cross-visitation, are Sushia (16.67%), McDonald's (16.67%), and Arata Japanese Dining (16.67%). The House Caffe and Magic Apple Wholefoods each have 8.33% cross-visitation. This indicates that customers who visit Caffissimo also frequent these establishments.
Traffic workload by hours reveals peak times, enabling efficient staffing, resource allocation, and optimized customer experience.
Caffissimo's peak traffic workload occurs between 9 AM and 12 PM, with the highest workload at 10 AM (63%). Traffic is minimal between 4 PM and 6 AM. This data helps optimize staffing and resource allocation to meet customer demand during peak hours.
Consumer segment analysis informs targeted marketing by understanding demographics, preferences, and behaviors of key customer groups.
Caffissimo's customer base shows a higher affinity towards women (affinity index 124%) and Gen X (affinity index 510%). This suggests that women and Gen X are overrepresented among Caffissimo's customers. Men are underrepresented (affinity index 79%).