Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence 20 Grams performance in the Kuwait and how they change over time
See what factors influence 20 Grams performance in the Kuwait and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
In Cafés & Restaurants
·Jul – Sep 25
20 Grams is in the lower 26% of brands
Sample of brands in the same percentile
An analysis of 20 Grams' competitors in the Kuwait
An analysis of 20 Grams' competitors in the Kuwait
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
20 Grams holds the 26th percentile in market performance, indicating a below average market standing. This suggests that 20 Grams captures less foot traffic compared to its competitors. Performance peers in the same percentile include: مطعم ريحون | Reyhoon, OKAN COFFEE HOUSE, مطعم مضغوط الدار فرع اسواق القرين, NOVIKOV BRASSEIRE, Cocoanutمطعم كوكونت الكويت, Giulia by Vigonovo.
Customer satisfaction reflects brand perception, impacting loyalty and growth. High CSAT scores correlate with repeat business and positive word-of-mouth.
20 Grams has an overall customer satisfaction (CSAT) of 77%, a decrease of 0.6 percentage points year-over-year. In the Capital Governorate, CSAT is 72%, with a decrease of 5.1 percentage points. This indicates a need to address customer concerns to improve satisfaction levels.
Average check reveals customer spending habits, influencing revenue strategies. Monitoring this KPI helps optimize pricing and promotions.
The overall average check data for 20 Grams is not available. However, in the Capital Governorate, the average check is 5.7 KWD, with no growth compared to the previous year. This suggests stable spending per customer in that region.
Outlet count indicates market reach and expansion. Tracking this metric informs strategic decisions about growth and geographic presence.
20 Grams has a total of 12 outlets across Kuwait. 7 are located in the Capital Governorate, 3 in Farwaniya Governorate, and 2 in Hawalli Governorate. The Capital Governorate represents the largest concentration of 20 Grams outlets.
Competitor analysis identifies key rivals and their market share. This insight informs competitive strategies and differentiation efforts.
The top competitors for 20 Grams, based on customer cross-visitation, are PICK (16.67%), Starbucks (12.5%), Caribou Coffee (12.5%), Toby's Estate Coffee Roasters (12.5%), and His Majesty the Coffee - HMC (8.33%). This indicates that customers of 20 Grams also frequent these establishments.
Traffic workload analysis reveals peak hours, enabling efficient staffing and resource allocation to optimize customer experience.
Traffic workload for 20 Grams varies throughout the day, with peak hours occurring between 14:00 and 16:00, reaching approximately 44-45.6. The lowest traffic workload is observed between 1:00 and 5:00. This data can inform staffing and operational decisions.
Understanding consumer segments enables targeted marketing. Affinity insights inform positioning strategies to resonate with specific demographics.
The consumer base of 20 Grams is composed of 98% women and 101% men. The Gen X segment is overrepresented with an affinity index of 520. This suggests a high affinity for 20 Grams among Gen X consumers.