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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Uncle BOB is in the top 4% of brands
Sample of brands in the same percentile
See what factors influence Uncle BOB performance in the Malaysia and how they change over time
See what factors influence Uncle BOB performance in the Malaysia and how they change over time
Available by subscription
Available by subscription
An analysis of Uncle BOB' competitors in the Malaysia
An analysis of Uncle BOB' competitors in the Malaysia
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows the brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
Uncle BOB holds a market performance percentile of 96, indicating a leading position. This means it outperforms 96% of brands in the Malaysian Cafe & Restaurants industry. Performance peers within this leading range include Nasi Lemak Ciksue, RICHEESE FACTORY KOMTAR JBCC, Kin Loong Valley Chang Jiang White Coffee, The Coffee Department - Perbadanan Putrajaya, DarSA Fried Chicken Puncak Alam, and Nasi Ayam Samurai.
Customer satisfaction is essential. It reflects customer loyalty and impacts repeat business and positive recommendations, influencing long-term success.
Uncle BOB's overall customer satisfaction (CSAT) is 45%, a 1.5 percentage point increase year-over-year. In Sabah, the CSAT is 43%, showing a 2.1 percentage point increase. CSAT increased between April and June 2025.
Average check is a key indicator of customer spending habits. It directly influences revenue and profitability, informing pricing and marketing strategies.
The overall average check for Uncle BOB is 26.6 MYR, reflecting an 18.8% increase year-over-year. In Sabah, the average check is 28.8 MYR. The average check decreased in June 2025, going from 43.64 MYR in May 2025 to 18.33 MYR in June 2025.
Outlet number indicates market reach and brand presence. A larger number can mean a wider customer base, but also increased operational complexity.
Uncle BOB has a total of 62 outlets in Malaysia. Sabah has the highest number of outlets with 37, followed by Kuala Lumpur with 7, and Selangor with 6. Other states have fewer outlets.
Analyzing competitors is vital for strategic positioning. It helps identify market gaps, understand customer choices, and refine competitive advantages.
The top competitors for Uncle BOB, based on customer cross-visitation, are KFC (25%), Tealive (8.33%), Kedai Mui Hong (4.17%), Restoran Jamal Salim (4.17%), and Kedai Kopi Wan Seng (新万盛) (4.17%). This indicates customers who visit Uncle BOB also frequent these brands.
Traffic workload analysis allows to optimize staffing and resource allocation during peak hours, improving customer experience and operational efficiency.
Uncle BOB experiences peak traffic workload between 10 AM and 8 PM, with the highest traffic around 5 PM - 6 PM. Traffic is significantly lower during the night and early morning hours.
Understanding consumer segments allows for tailored marketing. By targeting the right audience, businesses can maximize impact and improve ROI.
Women are overrepresented among Uncle BOB's customers (affinity index of 128), while men are underrepresented (affinity index of 80). Gen Y is overrepresented (affinity index of 114), while Gen Z is slightly underrepresented (affinity index of 96).