Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
UGO is in the top 2% of brands
Sample of brands in the same percentile
See what factors influence UGO performance in the Czechia and how they change over time
See what factors influence UGO performance in the Czechia and how they change over time
Available by subscription
Available by subscription
An analysis of UGO' competitors in the Czechia
An analysis of UGO' competitors in the Czechia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals a brand's share of foot traffic, indicating its competitive strength and customer preference in the industry.
UGO is a leading brand with a market performance percentile of 98, placing it in the top 2% in Czechia's Cafe & Restaurants industry. This indicates a strong market position relative to peers like Základna, Restaurace U Černého Orla, Ristorante • Pizzeria Giovanni, Motorest Podkova, Bistro Špejle, and Restaurant Na Pekařce.
Customer satisfaction (CSAT) reflects brand perception, impacting loyalty and growth. Monitoring CSAT helps identify areas for service improvement.
UGO's overall customer satisfaction is 56%, a 2.1 percentage point increase year-over-year. Central Moravia shows high CSAT at 71% with significant growth (30.3pp), while Prague has a CSAT of 53% with modest growth (0.8pp). This indicates positive customer experience trends, particularly in Central Moravia.
Average check reflects customer spending per visit. Tracking it reveals pricing effectiveness and sales performance trends over time.
UGO's overall average check is 188.1 CZK, a 13.4% decrease year-over-year. Prague has an average check of 202.2 CZK, with no growth. This suggests a need to analyze factors affecting spending and potential pricing adjustments.
Outlet count indicates market reach and brand presence. Tracking outlet distribution informs expansion and regional performance strategies.
UGO has 11 outlets in Prague, 6 in Central Moravia, 5 in Moravia-Silesia, 4 in Southwest, 3 in Central Bohemia, 2 in Northeast, and 1 each in Southeast and Northwest. Prague has the highest concentration, reflecting a strong presence in the capital region.
Identifying competitors through cross-visitation data informs strategic positioning and helps understand customer preferences.
UGO's top competitors based on customer cross-visitation are McDonald's (10%), Starbucks (6.67%), KFC (6.67%), Gusto GIUSTO (6.67%), and DVOREK (3.33%). This reveals that UGO customers also frequent fast-food chains and coffee shops.
Traffic workload analysis reveals peak hours, aiding staffing and resource allocation for optimal customer service.
UGO experiences peak traffic workload between 8 AM and 7 PM, with the highest activity around lunchtime (12-1 PM). Traffic is minimal during nighttime hours. This indicates the need for staffing optimization during peak hours.
Analyzing consumer segments by gender and generation informs targeted marketing and positioning strategies, enhancing engagement.
UGO's customer base shows a higher affinity among women (Index 145) and Gen Z (Index 276), while Men are under-indexed (Index 75), as are Gen Y (Index 140). This suggests a higher engagement and interest from women and Gen Z consumers, potentially warranting tailored marketing efforts.