Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
The Coffee Academics is in the top 11% of brands
Sample of brands in the same percentile
See what factors influence The Coffee Academics performance in the Malaysia and how they change over time
See what factors influence The Coffee Academics performance in the Malaysia and how they change over time
Available by subscription
Available by subscription
An analysis of The Coffee Academics' competitors in the Malaysia
An analysis of The Coffee Academics' competitors in the Malaysia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile shows brand's foot traffic share, revealing competitive strength and customer preference in the industry.
The Coffee Academics holds the 89th percentile in Malaysia's cafe & restaurant market, indicating an average/above average market position. This reflects a solid, yet not dominant, competitive standing. Peers in a similar position include De Daun Corner, D'Salai @ Restoran Seri Kunyit, Singh Chapati House, Cinta Padang & Thai Cuisine Restaurant, Restaurant Tan Ching Hing, and Restoran Hoi Yin.
Customer satisfaction (CSAT) indicates brand perception, impacting loyalty, advocacy, and repeat business, which fuels sustainable growth.
The Coffee Academics boasts a 95% customer satisfaction rate in Malaysia, a significant 47 percentage point increase year-over-year. This high CSAT indicates very positive customer experiences and strong brand affinity, particularly in Kuala Lumpur, where the CSAT is also 95%.
Outlet count reflects market presence, growth strategy, and brand reach, influencing accessibility and overall revenue potential.
The Coffee Academics has 1 outlet in Kuala Lumpur, Malaysia. This indicates a limited physical presence concentrated in a single location. A growth strategy may involve expanding the number of outlets to increase market share.
Competitor analysis reveals market dynamics, customer preferences, and competitive threats, informing strategic positioning and differentiation.
The top competitors for The Coffee Academics, based on shared customer visits, are Ole-Ole Bali (18.18%), Deqna Kedai Makan (9.09%), Mixue Pekan Durian Tunggal (9.09%), The Fish Bowl (9.09%), and Lotus at Berjaya (9.09%). These brands capture a portion of The Coffee Academics' potential customer base.
Traffic workload highlights peak hours, enabling efficient staffing, inventory management, and service optimization for customer satisfaction.
The Coffee Academics experiences peak traffic between 8 AM and 1 PM, with the highest workload around 11 AM (68.29). Traffic declines in the afternoon and evening, with minimal activity between 10 PM and 7 AM. This data informs staffing and operational planning.
Understanding consumer segments allows targeted marketing, product development, and messaging for improved engagement and ROI.
The Coffee Academics' customer base shows a higher affinity towards women (154 index) and Gen Y (183 index). This suggests that these groups are significantly overrepresented among The Coffee Academics' customers, indicating a strong connection.