Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
The Fish Bowl is in the top 4% of brands
Sample of brands in the same percentile
See what factors influence The Fish Bowl performance in the Malaysia and how they change over time
See what factors influence The Fish Bowl performance in the Malaysia and how they change over time
Available by subscription
Available by subscription
An analysis of The Fish Bowl' competitors in the Malaysia
An analysis of The Fish Bowl' competitors in the Malaysia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance percentile indicates brand's share of foot traffic, revealing competitive strength and customer preference in the industry.
The Fish Bowl holds a leading market position at the 96th percentile, placing it in the top 4% of Cafe & Restaurants brands in Malaysia. This high percentile indicates a strong competitive standing and customer preference relative to its peers, including Woodfire Cyberjaya, Asam Pedas Premier @ IOI City Mall, Costa Coffee KLIA2, Asam Pedas London, Little Bally Cafe, and Breeze Beach Club.
Customer satisfaction (CSAT) reflects customer loyalty and affects brand reputation, repeat business, and overall financial performance.
The Fish Bowl's overall customer satisfaction is 72%, a decrease of 14.1 percentage points year-over-year. CSAT varies by state: Johor shows high satisfaction (93%), while Selangor (71%) and Kuala Lumpur (67%) show lower satisfaction. The trend over the past three months has been volatile, ranging from 54.55% to 86.36%, indicating inconsistent customer experience.
Average check (transaction value) provides insights into customer spending habits and revenue generation potential for the brand.
The Fish Bowl's overall average check is MYR 28.7, a decrease of 2.4% year-over-year. The average check in Selangor is MYR 26.5. The average check has varied in the last months, indicating that it could depend on special offers or something else.
Number of outlets reflects brand reach and market penetration, influencing brand visibility and customer accessibility.
The Fish Bowl has a total of 19 outlets across Malaysia. Selangor has the highest number of outlets (10), followed by Kuala Lumpur (7) and Johor (2). This distribution indicates a strategic focus on Selangor and Kuala Lumpur markets.
Identifying top competitors and cross-visitation rates enables strategic benchmarking and insights into customer preferences.
The top competitors for The Fish Bowl, based on customer cross-visitation, are Hotpot Kitchen and Mokky's Pizza & Coffee Subang Parade (both at 8.57%), followed by Oriental, KOTAK Plus SS15, and Roots Bangsar (all at 5.71%). This shows shared customers with these brands.
Analyzing traffic workload by hours of the day (HOD) helps optimize staffing, marketing efforts, and resource allocation for peak times.
The Fish Bowl experiences peak traffic workload between 12:00 PM and 7:00 PM (HOD 12-19), with the highest traffic around 1:00 PM (HOD 13) at 55.29. Traffic is minimal during the night and early morning hours. This suggests staffing should be increased during these peak times.
Understanding consumer segments by gender and generation enables targeted marketing and product development.
The Fish Bowl shows a higher affinity among women (140 Index) and Gen Y (116 Index), indicating that these segments are overrepresented. Men (72 Index) and Gen X (68 Index) are underrepresented compared to average consumers. Gen Z shows nearly average affinity, with only 105 Index.