Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Spur is in the top 3% of brands
Sample of brands in the same percentile
See what factors influence Spur performance in the Zimbabwe and how they change over time
See what factors influence Spur performance in the Zimbabwe and how they change over time
Available by subscription
Available by subscription
An analysis of Spur' competitors in the Zimbabwe
An analysis of Spur' competitors in the Zimbabwe
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile shows brand's foot traffic share, revealing competitive strength and customer preference in the industry.
Spur's market performance is at the 97th percentile, indicating a leading position. This signifies strong customer preference relative to peers like Chicken Inn Julius Nyerere, Paramount Signature CBD, Bolima Family Restaurant, Chicken Inn Chivhu Complex, La Parada, and Home Ground Gango, which are in the same percentile range.
Customer satisfaction (CSAT) measures customer happiness. Tracking CSAT helps understand loyalty and identify areas for service improvement to boost sales.
Spur's overall CSAT is 53%, a 6.8 percentage point increase year-over-year, signaling improved customer perception. CSAT in Harare is 35%, up 0.7 percentage points, showing moderate local improvement. The CSAT dynamic data shows fluctuations, peaking in May/June 2025.
Outlet count indicates brand reach and expansion. Monitoring it reveals growth, market penetration, and potential for increased revenue and customer access.
Spur has 2 outlets in Harare and 1 in Bulawayo Province. Harare represents 100% of the brand's presence on a scale of 0-2 representing the number of outlets, while Bulawayo Province represents 50% on the same scale.
Identifying competitors through cross-visitation data clarifies the competitive landscape and informs strategies to retain customers and attract new ones.
Nando's is Spur's top competitor, with a 25% cross-visitation rate, meaning 25% of Spur's customers also visit Nando's. Other competitors include Lambourne Butchery, Position, Organikks Patio, and Kream Koffee Zimbabwe, each with 12.5% cross-visitation.
Traffic workload shows peak hours. Understanding these patterns allows for staffing and resource allocation to optimize customer service and operational efficiency.
Spur's traffic workload peaks between 18:00 and 20:00 (6 PM and 8 PM), reaching 55.86 around 19:00 (7 PM). Traffic is minimal between 22:00 (10 PM) and 6:00 (6 AM). This indicates the need for higher staffing levels during evening hours.