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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Spur is in the top 3% of brands
Sample of brands in the same percentile
See what factors influence Spur performance in the Nigeria and how they change over time
See what factors influence Spur performance in the Nigeria and how they change over time
Available by subscription
Available by subscription
An analysis of Spur' competitors in the Nigeria
An analysis of Spur' competitors in the Nigeria
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile reveals competitive strength and customer preference, showing the brand’s share of foot traffic in the industry.
Spur's market performance is at the 97th percentile, indicating a leading position in Nigeria's Cafe & Restaurants industry. This suggests strong customer preference and a significant share of foot traffic relative to competitors like Encanto Lagos, Fish Farm Lagos, Citro Abuja, THE RM PLACE, Sora Restaurant, and Embassy African Restaurant, which are within the same 97th percentile range.
CSAT is crucial for understanding customer loyalty and identifying areas for service improvement, directly impacting brand reputation and revenue.
Spur's overall customer satisfaction (CSAT) is 86%, a significant 31.6 percentage point increase year-over-year, signaling improved customer experiences. In Lagos State, CSAT also stands at 86%, mirroring the overall positive trend. The CSAT dynamic data shows consistently high customer satisfaction over the reported period.
Outlet count indicates brand reach and market presence, influencing accessibility and overall revenue potential in the Cafe & Restaurants industry.
Spur has 5 outlets in Lagos State, reflecting its physical presence and customer accessibility within this key market. The bar fill percentage of 100 suggests a complete representation of the data for this location.
Understanding competitors helps refine strategies, identify differentiation opportunities, and maintain a competitive edge in the Cafe & Restaurants market.
Burger King (20%) is the top competitor, indicating a notable overlap in customer base. Chicken Republic (13.33%) also shows significant cross-visitation. Other competitors include The Place Restaurant, Krispy Kreme Doughnuts & Coffee, and Gràffítì Village Bar (all at 6.67%), suggesting shared customer preferences.
Analyzing traffic workload helps optimize staffing, manage resources efficiently, and improve customer experience during peak hours in Cafe & Restaurants.
Spur's traffic workload peaks between 12:00 PM and 5:00 PM, with the highest traffic around 12:00 PM (54.19%). Traffic gradually increases from 8:00 AM (37.95%) and declines after 6:00 PM (53.10%). There is no traffic workload from 10:00 PM to 7:00 AM.