Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Shangri-La is in the top 16% of brands
Sample of brands in the same percentile
See what factors influence Shangri-La performance in the United States and how they change over time
See what factors influence Shangri-La performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of Shangri-La' competitors in the United States
An analysis of Shangri-La' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile indicates brand's share of foot traffic, reflecting its competitive strength and customer preference.
Shangri-La's market performance is at the 84th percentile, indicating above-average performance in the Cafe & Restaurants industry. This suggests a strong market presence and customer base compared to its peers. Peers in a similar range include Ellie's At The Airport, Foxfire Fixin's, Penns Woods Winery, Halal Naan, Phuket Thai Café, Deng Ji.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty and brand reputation, influencing repeat business and positive word-of-mouth.
Shangri-La's overall CSAT is 74%, a decrease of 8.3 percentage points year-over-year. This indicates a potential decline in customer happiness. In Colorado, the CSAT is also 74% with the same decrease. Monitoring and addressing the root causes of this decline is crucial.
Average check reveals how much customers spend per visit, affecting revenue. Monitoring helps optimize pricing and promotions for higher profitability.
The overall average check for Shangri-La is $23.80, which is a 12.8% increase year-over-year. This suggests that customers are spending more per visit. In Colorado, the average check is $23.80. This increase should be investigated for drivers to sustain the trend.
Tracking outlets reveals expansion, market penetration, and brand reach, showing growth and adaptation to customer demand in different regions.
Shangri-La has 2 outlets in Colorado. This provides insights into the brand's presence and market coverage within this specific region. Growth, stagnation or reduction in the number of outlets may indicate brand health.
Competitor analysis identifies key rivals and cross-visitation patterns, informing strategies to strengthen market position and customer retention.
The top competitors for Shangri-La, based on cross-visitation, include Famous Dave's Bar-B-Que (13.33%), Trainwreck (6.67%), Big Red Restaurant & Sports Bar (6.67%), Urban Cellar - Wine Bar, Grille, And Market (6.67%), and Smoothie King (6.67%). Understanding these patterns informs competitive strategy.
Traffic workload by hours reveals peak times and operational demands, optimizing staffing, inventory and resource allocation for improved service efficiency.
Shangri-La experiences peak traffic workload between 11:00 AM and 7:00 PM, with the highest workload at 1:00 PM (62.43%) and 5:00 PM (66.79%). Traffic is low in the early morning and late evening hours. Adjust staffing and operations accordingly.
Consumer segments help tailor marketing, enhance experiences, and boost engagement. Understanding preferences increases customer satisfaction and loyalty.
Women show higher affinity (109) than men (93). Gen Y exhibits a notably high affinity (133), whereas Gen X also shows affinity (110). These affinity indexes guide tailored marketing and outreach strategies focused on gender and generation.