Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Serince is in the top 5% of brands
Sample of brands in the same percentile
See what factors influence Serince performance in the Turkey and how they change over time
See what factors influence Serince performance in the Turkey and how they change over time
Available by subscription
Available by subscription
An analysis of Serince' competitors in the Turkey
An analysis of Serince' competitors in the Turkey
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance reveals brand’s share of foot traffic, showing competitive strength and customer preference in the industry.
Serince's Market Performance is at the 95th percentile, indicating a leading position. This means Serince outperforms 95% of Cafe & Restaurants in Turkey, demonstrating strong market presence. Performance peers within the same range include Ses Lounge, Plage soleil, Murver Restaurant, AKIN'IN YERİ BALIK RESTAURANT, Akdeniz Dondurma, and Güven Et.
Customer satisfaction (CSAT) reflects customer happiness and loyalty, directly impacting brand reputation and repeat business.
Serince's overall CSAT is 76%, a slight decrease of 0.2pp year-over-year. Marmara Region shows high satisfaction (96%) with a 2.8pp increase, while Central Anatolia Region has lower satisfaction (61%) with a 5.2pp decrease. Recent CSAT decreased from 80.77% in April/May to 62.5% in June 2025.
Average check reflects customer spending per visit, revealing pricing strategy effectiveness and customer purchasing behavior.
Serince's overall average check is 125 TRY, a significant increase of 46.6% year-over-year. Central Anatolia Region has an average check of 165.4 TRY, while Marmara Region shows 77.3 TRY. The average check remained approximately the same for April, May and June 2025 at 108.33 TRY.
Outlet count indicates brand reach and expansion, influencing market penetration and brand visibility.
Serince has a total of 27 outlets in Turkey. The majority (21) are located in the Central Anatolia Region, followed by Marmara and Black Sea Regions (2 each), and Mediterranean and Eastern Anatolia Regions (1 each). This distribution highlights Central Anatolia as a key market.
Competitor analysis identifies key rivals and customer preferences, informing competitive strategies and market positioning.
Serince's top competitors, based on cross-visitation, are Burger King (14.81%), Anatolian (11.11%), Kikirik Restaurant (7.41%), Casius Antioch Kitchen Restaurant (7.41%), and Quick China (7.41%). This shows customers who visit Serince also frequent these brands, indicating shared customer base.
Traffic workload analysis reveals peak hours and customer flow, optimizing staffing and resource allocation for efficiency.
Serince experiences peak traffic workload between 10 AM and 10 PM, with the highest activity around 8 PM (48.35%). Traffic is significantly lower during the night hours (0 AM - 7 AM). This data informs staffing and resource allocation strategies based on customer traffic patterns.
Consumer segmentation tailors marketing, improving engagement and resonance by understanding audience demographics and preferences.
Serince's consumer base has a high affinity for women (index 111) compared to an average benchmark of 100, and is over-represented by Gen Y (index 171), meaning this generation engages with Serince more than other generations.