Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Second Cup Café is in the top 14% of brands
Sample of brands in the same percentile
See what factors influence Second Cup Café performance in the United Arab Emirates and how they change over time
See what factors influence Second Cup Café performance in the United Arab Emirates and how they change over time
Available by subscription
Available by subscription
An analysis of Second Cup Café' competitors in the United Arab Emirates
An analysis of Second Cup Café' competitors in the United Arab Emirates
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance shows brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
Second Cup Café's market performance percentile is 86, indicating an above average position. This suggests a solid market presence, with peers including ميار كوفي شوب, Mian Jee Village Restaurant, Al Abdallah Chicken - Motor City, Bombay Chowpatty Dubai Mall, UP Star Restaurant and Al Hara Cafeteria.
Customer satisfaction reflects customer loyalty and brand perception, directly impacting revenue and business sustainability.
Second Cup Café's overall customer satisfaction is 82%, a slight decrease of 2 percentage points year-over-year. Dubai shows high satisfaction (88%), while Abu Dhabi Emirate shows lower satisfaction (71%) with a decrease of 13.6 percentage points. There are aproximatelly 88 CSAT.
Outlet count indicates brand reach and market coverage, influencing accessibility and brand visibility.
Second Cup Café has 2 outlets in Abu Dhabi Emirate and 1 in Dubai. This distribution reflects the brand's current presence and market investment across the Emirates.
Competitor analysis informs strategic positioning by identifying direct rivals and overlapping customer bases.
Second Cup Café's top competitors based on customer cross-visitation are Hardee's (20%), KFC (10%), Ava cafe (10%), nowbl cafe (10%), and M1 Cafe Lounge (10%). This suggests these brands attract a portion of Second Cup's customer base.
Understanding traffic workload helps optimize staffing and resource allocation for peak efficiency and customer experience.
Second Cup Café experiences peak traffic workload between 17:00 and 22:00, reaching a maximum of 65.90% at 22:00. The lowest traffic is during the night, starting at 00:00.
Consumer segment insights enable targeted marketing, tailoring products and messaging to specific demographic groups.
Second Cup Café's customer base shows a high affinity towards women, with an affinity index of 115, and Gen Y, with an affinity index of 137. This suggests these segments are strongly represented among Second Cup's customers.