Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Ruby's Diner is in the top 6% of brands
Sample of brands in the same percentile
See what factors influence Ruby's Diner performance in the United Kingdom and how they change over time
See what factors influence Ruby's Diner performance in the United Kingdom and how they change over time
Available by subscription
Available by subscription
An analysis of Ruby's Diner' competitors in the United Kingdom
An analysis of Ruby's Diner' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals brand share, reflecting competitive strength and customer preference in the industry. A higher percentile indicates stronger market position.
Ruby's Diner holds a market performance percentile of 94 in the United Kingdom's Cafe & Restaurants industry, indicating a leading position. This means Ruby's Diner outperforms most competitors in terms of foot traffic and brand preference. Performance peers include Riverside Inn, Camden Tea, Franco's, Fuego Neapolitan Pizza & Grill, Beef King, and The Big Slice Pizzeria, all within the same percentile range.
CSAT measures customer happiness, directly impacting loyalty, referrals, and revenue. Higher CSAT scores signify greater customer contentment and positive brand perception.
Ruby's Diner boasts a high overall customer satisfaction (CSAT) of 93% in the United Kingdom, with a significant increase of 17 percentage points year-over-year. This indicates a strong and improving customer experience. CSAT in England specifically is at 93%, showing consistent satisfaction across locations.
Average check reflects spending per customer, vital for revenue insights and menu optimization. Monitoring this KPI helps understand customer purchasing behavior.
The overall average check for Ruby's Diner is £19.8, a 16.6% increase year-over-year, suggesting customers are spending more per visit. In England, the average check is £20.6. This indicates a positive trend in revenue generation per customer transaction.
Outlet count indicates brand reach and growth. Tracking this metric helps assess expansion strategy effectiveness and market penetration across regions.
Ruby's Diner has a total of 7 outlets in the United Kingdom, distributed across England (5), Northern Ireland (1), and Wales (1). This distribution shows a primary concentration in England with smaller presence in Northern Ireland and Wales.
Competitor analysis identifies key rivals and their customer overlap. Understanding cross-visitation aids in strategic positioning and targeted marketing efforts.
The top competitors for Ruby's Diner, based on customer cross-visitation, are McDonald's (12%), JD Wetherspoon (8%), The Seafood Restaurant (8%), The Greendale Oak (4%), and The Stables Coffee Shop and sandwich bar (4%). This data suggests Ruby's Diner shares customers with both fast-food and traditional restaurant chains.
Traffic workload reveals peak hours, informing staffing, inventory, and promotions. Optimizing resources based on traffic patterns enhances efficiency and customer service.
Ruby's Diner experiences peak traffic workload between 12:00 and 14:00, with the highest workload at 45.48% at 13:00. Traffic gradually increases from 8:00, peaking in the early afternoon, and declines through the evening, with lowest traffic between 1:00 and 7:00.
Understanding consumer demographics allows for tailored marketing. Gender and generational insights refine messaging, boosting engagement and brand relevance.
Ruby's Diner's customer base shows a higher affinity among women, with an affinity index 57.00, while men have affinity index 128.00. Among generations, Gen X is overrepresented with an affinity index of 142.00, while Gen Y has affinity index of 80.00.