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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Panda Express is in the top 2% of brands
Sample of brands in the same percentile
See what factors influence Panda Express performance in the Japan and how they change over time
See what factors influence Panda Express performance in the Japan and how they change over time
Available by subscription
Available by subscription
An analysis of Panda Express' competitors in the Japan
An analysis of Panda Express' competitors in the Japan
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals brand strength and customer preference in a competitive industry landscape. Understanding its percentile is key.
Panda Express in Japan holds a market performance percentile of 98, placing it in the 'leading' category. This indicates a strong market position, demonstrating higher customer preference than many competitors. Performance peers in a similar range include Ippachiya, Ramen Jirō Meguro, すき焼き 串カツ はるな 本町店 【すき焼き】【串カツ】【本町】, Nikoniko Gyoza, Moga_Ru, and Beef kitchen.
Customer Satisfaction (CSAT) shows how happy customers are with a brand. A higher CSAT score usually means better loyalty and more repeat business.
Panda Express's overall CSAT is 69%, a 4.1 percentage point increase year-over-year, indicating improved customer satisfaction. Osaka Prefecture leads with a 93% CSAT (22.5pp increase), while Kanagawa Prefecture shows a 64% CSAT (-10.7pp decrease). The trend shows overall CSAT fluctuates slightly, remaining above 72%.
Tracking outlet numbers indicates brand's expansion. A larger footprint can increase brand visibility and customer reach for Panda Express.
Panda Express has multiple outlets in Japan. Kanagawa Prefecture has 2 outlets, while Okinawa, Chiba, Mie, and Aichi Prefectures each have 1 outlet. This distribution highlights key regions for the brand's presence.
Competitor analysis reveals the competitive landscape. Understanding the brands Panda Express customers also visit identifies direct competitors.
The top competitors for Panda Express in Japan, based on cross-visitation, are Starbucks (19.29%), McDonald's (10.53%), 店 (10.53%), Marugame Seimen (8.77%), and Yoshinoya (7.02%). These brands represent popular alternatives or complementary dining choices for Panda Express customers.
Traffic workload shows peak business hours. It helps with staffing and resource allocation, optimizing customer service and operational efficiency.
Panda Express experiences peak traffic between 12:00 PM and 6:00 PM, with the highest workload at 1:00 PM (67.09). Traffic is minimal before 10:00 AM and after 9:00 PM. This shows when the restaurant is busiest.
Consumer segments show customer demographics. Understanding gender and age helps customize marketing, improving customer engagement and relevance.
Panda Express's customer base in Japan skews towards women (85% affinity, -15.41 delta) and Gen Y (113% affinity, 13.27 delta), suggesting high affinity for those groups. Gen X shows 81% affinity (-19.04 delta), Gen Z shows 72% affinity (-27.67 delta), indicating the customer base has less representation in these categories.