Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Nespresso is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Nespresso performance in the United Kingdom and how they change over time
See what factors influence Nespresso performance in the United Kingdom and how they change over time
Available by subscription
Available by subscription
An analysis of Nespresso' competitors in the United Kingdom
An analysis of Nespresso' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance percentile reveals brand’s share of foot traffic, its competitive strength, and customer preference in the industry.
Nespresso, with a 99th percentile, is a leading brand in the UK's Cafe & Restaurants industry. This high percentile means Nespresso captures a significant portion of customer traffic, indicating strong market presence and customer preference compared to peers like Par 59, FirePit Rocks, and others at the 99th percentile.
Customer satisfaction (CSAT) indicates brand perception. High CSAT correlates with customer loyalty and positive word-of-mouth, which impacts revenue.
Nespresso's overall CSAT is 89%, a significant 20.8 percentage point increase year-over-year. England shows a 91% CSAT, with a 20.1 percentage point increase, while Scotland shows a 64% CSAT, with a 5.3 percentage point increase. Overall CSAT indicates a positive brand perception, with England demonstrating particularly strong customer satisfaction.
Average check (Avg Check) reflects customer spending per visit. Monitoring this KPI helps assess pricing strategies and customer purchase behavior.
Nespresso's overall average check is £35.6, a 48.8% decrease year-over-year. England's average check is also £35.6. The drop in average check indicates a shift in customer spending habits or pricing adjustments.
Number of outlets indicates brand reach and accessibility. More outlets can lead to higher revenue and greater market penetration within the country.
Nespresso has 10 outlets in England, 2 in Scotland, and 1 in Northern Ireland. This distribution shows the brand's physical presence across the United Kingdom, with a higher concentration in England.
Competitor analysis reveals direct and indirect rivals. Understanding cross-visitation patterns allows for strategic positioning and targeted marketing.
McDonald's (9.09%) shows the highest cross-visitation with Nespresso customers, followed by Slug & Lettuce (6.06%). Brewers Fayre and Jumak 39 both show 3.03%. This suggests that Nespresso customers also frequent quick-service and casual dining restaurants.
Traffic workload by hour reveals peak times. Understanding traffic patterns helps optimize staffing and resource allocation for better customer service.
Nespresso's peak traffic occurs between 12:00 and 13:00 (1 PM), with a workload of 64.48, and remains high from 10:00 to 17:00 (5 PM). Traffic is minimal during off-peak hours (0:00-7:00). This indicates when the majority of customers visit Nespresso.
Understanding consumer segments helps tailor marketing. Analyzing gender and generation demographics allows for personalized campaigns that improve engagement.
Women are overrepresented with an affinity index of 89, while men show an affinity index of 107. Gen X has an affinity index of 65, Gen Y has an affinity index of 137, and Gen Z has an affinity index of 94. Gen Y shows the highest affinity for Nespresso.