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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Lindt is in the top 19% of brands
Sample of brands in the same percentile
See what factors influence Lindt performance in the Australia and how they change over time
See what factors influence Lindt performance in the Australia and how they change over time
Available by subscription
Available by subscription
An analysis of Lindt' competitors in the Australia
An analysis of Lindt' competitors in the Australia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile reveals brand's share of foot traffic, indicating competitive strength and customer preference.
Lindt's market performance is at the 81st percentile, placing it as an average/above average performer. This indicates a solid market standing compared to competitors. Performance peers in the same percentile range include Monkey Punch Thai Cuisine, Pho Vien, Superfly Pizza, Testun Bar, bliss kitchen, and Victoria's Pizza N Beyond Caroline Springs.
CSAT measures customer happiness, influencing loyalty and repurchase rates. High satisfaction scores can drive positive word-of-mouth and brand advocacy.
Lindt's overall customer satisfaction (CSAT) is 72%, a decrease of 2.6 percentage points year-over-year, indicating a slight decline in customer happiness. In Victoria, CSAT is at 56%, with a decrease of 5.3 percentage points, indicating a regional area of concern. The CSAT was mostly stable during the period.
Outlet count indicates brand reach and market penetration. Growth in outlet numbers can signal expansion and increased market presence.
Lindt has one outlet each in Western Australia and Victoria. This limited number of outlets may restrict market reach and growth opportunities.
Identifying top competitors allows strategic benchmarking and understanding of competitive landscape, aiding in informed decision-making and strategy refinement.
Lindt's top competitors based on cross-visitation are KFC (18.75%), The Coffee Club (12.5%), Domino's Pizza (12.5%), The Colony of Midland (6.25%), and Pinky's Rottnest Island (6.25%). These brands capture some of Lindt's customer base, and analyzing their strategies could provide insights.
Understanding peak traffic hours enables efficient staffing and resource allocation to maximize customer service and sales during busy periods.
Lindt's peak traffic workload occurs between 12 PM and 3 PM, with the highest workload at 1 PM (58.07%). There is almost no traffic before 10 AM and after 5 PM. Resource allocation is important during peak hours.
Consumer segment analysis enables targeted marketing and product development, optimizing ROI by catering to specific demographic preferences and behaviors.
Women are overrepresented among Lindt's consumers. Gen Y also exhibits high affinity. Lindt appeals more to women and Gen Y consumers. These insights can inform targeted marketing and promotional strategies.