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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Illy is in the top 4% of brands
Sample of brands in the same percentile
See what factors influence Illy performance in the United Kingdom and how they change over time
See what factors influence Illy performance in the United Kingdom and how they change over time
Available by subscription
Available by subscription
An analysis of Illy' competitors in the United Kingdom
An analysis of Illy' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals competitive strength and customer preference, showing brand's share of foot traffic in the cafe & restaurant industry.
Illy's MARKET PERFORMANCE is at the 96th percentile, indicating a leading position in the United Kingdom's cafe & restaurant industry. This means Illy outperforms 96% of brands. Performance peers include The Little Blue Door, Savoy Grill, Feels Like June, Monster Fish & Chips Co., MNKY HSE, and The Shellfish Shack.
Customer satisfaction reflects brand perception and loyalty, impacting repeat business and overall financial health of the company.
Illy's overall customer satisfaction (CSAT) is 77%, a 0.7 percentage point increase year-over-year. CSAT in England is also 77%, with a similar increase. CSAT slightly decreased from April to May and remained nearly the same until July.
Number of outlets indicates brand reach and market penetration, reflecting growth strategy in the cafe & restaurant market.
Illy has 3 outlets in England, United Kingdom. This represents 100% of Illy's outlets within the specified location data for the United Kingdom, suggesting a concentrated presence.
Competitor analysis helps identify market threats and opportunities, informing strategies to maintain and grow market share.
Customers of Illy also visit Moira Restaurant, The Scarsdale Tavern, Afrikana, Al Balad, and The Champion with a cross-visitation rate of 5.88% each. These brands are key competitors based on shared customer base.
Traffic workload analysis optimizes staffing and resource allocation, maximizing efficiency and customer satisfaction during peak hours.
Illy experiences peak traffic between 11 AM and 4 PM, with the highest workload at 12 PM (55.93). Traffic is minimal before 6 AM and after 5 PM, suggesting potential areas for promotional focus or adjusted operating hours.
Understanding consumer segments enables targeted marketing and product development, improving customer engagement and ROI by gender and generation.
Women are under-indexed (42) compared to the average consumer, while men are over-indexed (138). Gen X is under-indexed (44), whereas Gen Y (125) and Gen Z (129) are over-indexed, indicating a stronger affinity for Illy among younger generations.