Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Hungry Ghost Coffee is in the top 6% of brands
Sample of brands in the same percentile
See what factors influence Hungry Ghost Coffee performance in the United States and how they change over time
See what factors influence Hungry Ghost Coffee performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of Hungry Ghost Coffee' competitors in the United States
An analysis of Hungry Ghost Coffee' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals brand strength and customer preference in a competitive industry landscape. High percentile indicates leading position.
Hungry Ghost Coffee's market performance is at the 94th percentile, marking it as a leading brand in the Cafe & Restaurants industry in the United States. This percentile means Hungry Ghost Coffee outperforms 94% of its competitors. Performance peers in the same percentile include Horrocks, Hen Mother Cookhouse, Black Board Bar B Q, Off Track Ice Cream, Rice Fine Thai Cuisine, and The Starlite Bar.
Customer satisfaction (CSAT) reflects loyalty and service quality. A high CSAT score usually means that customers are very satisfied.
Hungry Ghost Coffee's overall customer satisfaction (CSAT) is 63%, which is a 13.2 percentage point decrease year-over-year. In New York, the CSAT is also 63%, reflecting this decline. The CSAT dynamic data shows fluctuations between April and June 2025, with a peak in June. A decline in CSAT indicates a need to address customer concerns to improve service or product offerings.
Outlet count indicates brand reach and expansion. Tracking this KPI reveals growth and market penetration strategy.
Hungry Ghost Coffee has 12 outlets in New York. This number indicates their physical presence and market saturation within the state. A stable outlet count suggests a period of consolidation or consistent operations in that region.
Competitor analysis reveals customer preferences and cross-visitation patterns, enabling strategic positioning and marketing efforts.
The top competitors for Hungry Ghost Coffee, based on cross-visitation, are 787 Coffee (8.11%), McDonald's (5.41%), BROOKLYN PERK Coffee (5.41%), Ground Central Coffee Company (5.41%), and Tavern On the Green (5.41%). This indicates customers who visit Hungry Ghost Coffee also frequent these establishments.
Traffic workload analysis identifies peak hours, informing staffing and resource allocation for optimal customer service.
Traffic workload for Hungry Ghost Coffee peaks between 10 AM and 2 PM, with the highest workload around 12 PM (62.54%). There is no workload between midnight and 6 AM. This data informs staffing and resource allocation strategies to manage peak demand effectively.
Consumer segment analysis informs targeted marketing by understanding gender and generational preferences.
For Hungry Ghost Coffee, women comprise 50% (delta -50.26) and men represent 143% (delta 42.73). Among generations, Gen X is 62% (delta -37.98), Gen Y is 149% (delta 49.48), and Gen Z is 68% (delta -31.72). An affinity index above 100 shows a high affinity for the brand. For example, men and Gen Y are over-represented, indicating high affinity compared to the average consumer.