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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
HUB is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence HUB performance in the Japan and how they change over time
See what factors influence HUB performance in the Japan and how they change over time
Available by subscription
Available by subscription
An analysis of HUB' competitors in the Japan
An analysis of HUB' competitors in the Japan
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference.
HUB's market performance is at the 99th percentile, indicating a leading position in the Cafe & Restaurants industry in Japan. This signifies strong market share and customer preference compared to its peers. Performance peers in the same percentile range include: 月島もんじゃ おこげ 大宮, 月島もんじゃ くうや 東京駅, Nikuen, Amiyakitei, Nikutarashi Yoyogi Meat Bar, Tamatoya.
Customer satisfaction (CSAT) reflects customers' happiness, impacting loyalty and brand reputation, vital for sustained business growth.
HUB's overall customer satisfaction is 84%, up 4.4 percentage points year-over-year, indicating improved customer happiness. Chiba Prefecture, Hokkaido Prefecture, and Kyoto Prefecture show particularly high satisfaction levels, at 95% each, with significant growth. This positive trend highlights effective strategies for enhancing customer experiences.
Average check, the typical money spent per visit, reveals customer spending habits, affecting revenue forecasts and marketing tactics.
The overall average check for HUB is 2.2K JPY, a 0.4% increase year-over-year, showing a slight rise in customer spending. Miyagi and Kanagawa Prefecture demonstrate the highest average check values at 2.4K JPY. An upward trend in average check suggests positive customer engagement and potentially successful upselling strategies.
Number of outlets indicates brand's reach, directly impacting accessibility and market penetration across different locations.
HUB has the most outlets in Osaka Prefecture, with 8 locations. Chiba and Kanagawa Prefecture each have 5 outlets. Understanding the geographical distribution of outlets helps optimize resource allocation and expansion strategies based on regional demand.
Competitor analysis shows which brands customers also visit, influencing competitive strategies and market positioning tactics.
HUB's customers also frequently visit McDonald's (8.23%), Starbucks (7.20%), 店(5.49%), Doutor (4.63%), and Komeda's Coffee (4.46%). Identifying top competitors through cross-visitation informs strategies for differentiation and customer retention by understanding shared customer preferences.
Traffic workload by hours reveals peak and off-peak times, guiding staffing, promotions, and inventory management strategies.
Traffic workload for HUB is highest between 18:00 and 22:00, peaking at 21:00 (60.22%) and 20:00 (59.91%). The lowest traffic occurs between 0:00 and 11:00. This data suggests optimizing staffing and promotional activities during peak hours to maximize efficiency and customer satisfaction.
Understanding consumer segments informs marketing and positioning, ensuring the brand resonates with relevant groups.
Women (67%) have a higher affinity to HUB compared to the average consumer, while Gen X (106%) and Gen Y (111%) show higher affinity compared to Gen Z (45%). This indicates that marketing strategies might need to focus more on attracting and retaining Gen Z consumers.