Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Hot & Roll is in the top 6% of brands
Sample of brands in the same percentile
See what factors influence Hot & Roll performance in the Malaysia and how they change over time
See what factors influence Hot & Roll performance in the Malaysia and how they change over time
Available by subscription
Available by subscription
An analysis of Hot & Roll' competitors in the Malaysia
An analysis of Hot & Roll' competitors in the Malaysia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance percentile shows brand’s share of foot traffic, revealing its competitive strength and customer preference in the Cafe & Restaurants industry.
Hot & Roll, with a MARKET PERFORMANCE percentile of 94 in Malaysia's Cafe & Restaurants industry, is a leading brand. This indicates a strong market standing and high customer preference compared to competitors like MOOLO Kitchen & Bar, GRILL Perap 79 Jam by Femila, Woodfire Puncak Alam, HUNGRY BOY, Bagh E Zaitoon Restaurant, and Restoran Tian Lai, which share a similar percentile.
Customer Satisfaction measures brand perception. A higher CSAT indicates better customer experiences, leading to increased loyalty and positive word-of-mouth.
Hot & Roll's overall Customer Satisfaction (CSAT) is 64%, with a significant increase of 19.7 percentage points year-over-year. In Kuala Lumpur, CSAT is particularly high at 71%, showing a substantial growth of 43 percentage points, indicating improved customer sentiment.
Outlet count indicates brand presence and market reach. A wider network increases accessibility, potentially boosting revenue and brand awareness.
Hot & Roll has a significant presence in Malaysia, with 20 outlets in Selangor, 13 in Kuala Lumpur, 4 in Pahang, 3 each in Johor and Kelantan, 2 each in Kedah, Malacca and Terengganu, and 1 each in Penang and Perak, indicating a strong regional presence.
Identifying top competitors helps brands understand the competitive landscape and refine strategies to differentiate and capture market share.
Hot & Roll's top competitors, based on customer cross-visitation, include Secret Recipe (25%), DOZO • 多咗 Noodle Lab (6.25%), 无厘头啦啦米 Wu Li Tou Drunken Clam (Lala) Noodle (6.25%), MFF (Fajar Complex) (6.25%), and SUP IKAN TAWAU (6.25%). This indicates these brands share a customer base with Hot & Roll.
Understanding traffic workload helps optimize staffing and resource allocation, ensuring smooth operations during peak hours and efficient use during slower periods.
Hot & Roll experiences peak traffic between 10:00 and 21:00, with the highest workload around 15:00 - 16:00 (approximately 50%). Traffic is minimal between 0:00 and 5:00, suggesting a need to optimize staffing and resources according to these patterns.
Analyzing consumer segments by gender and generation informs targeted marketing, improving engagement and ROI by tailoring messaging and offers.
Women (Affinity Index 167) and Gen Z (Affinity Index 96) show high affinity for Hot & Roll. Men (Affinity Index 53) and Gen Y (Affinity Index 91) are under-indexed, suggesting opportunities to increase engagement through targeted strategies.