Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
HEYTEA is in the top 10% of brands
Sample of brands in the same percentile
See what factors influence HEYTEA performance in the United Kingdom and how they change over time
See what factors influence HEYTEA performance in the United Kingdom and how they change over time
Available by subscription
Available by subscription
An analysis of HEYTEA' competitors in the United Kingdom
An analysis of HEYTEA' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
HEYTEA, with a Market Performance of 90 in the United Kingdom's Cafe & Restaurants industry, holds a leading position, placing it in the top 10% of brands. This high percentile indicates strong customer preference and competitive advantage. Performance peers in a similar percentile range include Harrods Pizzeria & Pasqua, The White Hart, Khyber Pass, The Strugglers inn, Kushi-ya, and Ship & Trades, demonstrating a cluster of brands with comparable market presence.
Customer satisfaction (CSAT) indicates brand loyalty and the likelihood of repeat business, affecting long-term revenue and brand reputation.
HEYTEA's overall CSAT is 77%, which decreased by 2.6 percentage points compared to the previous year. The CSAT for England is also 77%, showing a similar decrease. The customer satisfaction shows a fluctuation between 78.26% in April 2025 and decreasing to 69.23% in May and June 2025, indicating potential areas for service improvement.
Tracking the number of outlets indicates brand reach, expansion, and market penetration, affecting revenue and customer accessibility.
HEYTEA has 1 outlet in England. This single outlet represents the brand's current physical presence and market penetration within the region, reflecting a limited but present footprint.
Identifying top competitors provides insights into market dynamics, helping inform strategies for differentiation and gaining market share.
HEYTEA's top competitors, based on customer cross-visitation, include Subway, Biryaniwala, Namii Kitchen & cocktails, Ojas Kitchen - Indian Restaurant - Leicester, and Tiramisu Tempts, each with a cross-visitation rate of 11.76%. This suggests that customers who visit HEYTEA also frequent these establishments.
Analyzing traffic workload helps optimize staffing, manage resources, and improve customer service during peak hours for better efficiency.
HEYTEA experiences peak traffic workload between 10:00 AM and 9:00 PM, with the highest traffic around 4:00 PM (78.14%). There is no traffic between 0:00 AM and 9:00 AM and from 10:00 PM to 11:00 PM, indicating specific operating hours and potential for optimization.
Analyzing consumer segments informs targeted marketing and positioning strategies by understanding the demographic characteristics of customers.
HEYTEA's customer base shows a higher affinity among women (135 index) compared to men (77 index). There is high affinity among Gen Z (258 index) compared to Gen X (89 index) and Gen Y (100 index). This affinity index indicates the segments' engagement or interest, but it doesn't mean those are percentage values.