Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Hard Rock Cafe is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Hard Rock Cafe performance in the Indonesia and how they change over time
See what factors influence Hard Rock Cafe performance in the Indonesia and how they change over time
Available by subscription
Available by subscription
An analysis of Hard Rock Cafe' competitors in the Indonesia
An analysis of Hard Rock Cafe' competitors in the Indonesia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows the brand’s share of foot traffic, revealing its competitive strength and customer preference in the Cafe & Restaurants industry.
Hard Rock Cafe in Indonesia has a market performance percentile of 99, indicating a leading position. This means the brand captures a significant share of customer traffic, placing it in the top 1% of brands. Peers like SushiKUN Rita Mall Tegal, Herb Library Bali, OURA - Cafe & Restaurant, Ayam Goreng Nelongso Madiun, Depot Tanjung Api Surabaya and SATE ASIN PEDAS MAS ECO share a similar high percentile.
Customer satisfaction (CSAT) reflects how well the brand meets customer expectations, directly impacting loyalty and repeat business. High CSAT scores are crucial.
Hard Rock Cafe in Indonesia boasts a 90% customer satisfaction rate, with a significant 10.5 percentage point increase year-over-year. This indicates a strong positive perception among customers. The Lesser Sunda Islands region also reports a 90% CSAT, reflecting consistent satisfaction across locations. The CSAT dynamic data shows fluctuations throughout the period, peaking in May 2025.
Average check (Avg Check) reveals the average spending per customer, influencing revenue and profitability. Monitoring it helps optimize pricing and offerings.
The overall average check for Hard Rock Cafe in Indonesia is 202.3K IDR, which decreased by 16.2% year-over-year. In the Lesser Sunda Islands, the average check is 204.2K IDR, showing no change. Analyzing the trend data shows that average check values fluctuate. Possible factors include economic conditions or promotional activities.
Tracking the number of outlets indicates brand expansion and market penetration. More outlets can increase brand visibility and customer accessibility.
Hard Rock Cafe has 3 outlets in the Lesser Sunda Islands and 1 in Kalimantan. This distribution shows a concentrated presence in the Lesser Sunda Islands, potentially indicating a strategic focus on that region or a response to local market demand.
Identifying key competitors and cross-visitation patterns enables strategic positioning and targeted marketing efforts to gain a competitive edge.
The top competitors for Hard Rock Cafe in Indonesia, based on cross-visitation, are Starbucks (4.17%), La Favela (3.33%), Brunch Club (3.33%), Jamie Oliver Kitchen | Kuta Beach (2.50%), and Sweet Orange Warung (2.50%). This indicates that customers who visit Hard Rock Cafe also frequent these establishments, likely due to similar dining preferences or location proximity.
Understanding traffic workload by hours helps optimize staffing, manage resources, and tailor marketing to peak and off-peak times.
Hard Rock Cafe experiences peak traffic workload between 8 PM (hod 20) and 10 PM (hod 22), with the highest workload at 10 PM (70.10%). Traffic is lowest between 2 AM and 5 AM. These patterns suggest a strong evening and late-night demand, requiring staffing and promotional strategies.
Understanding consumer demographics helps tailor marketing, personalize experiences, and optimize product offerings to meet the needs of key customer groups.
Hard Rock Cafe's customer base shows that women are overrepresented (76%) while men are underrepresented (120%). Among generations, Gen X is highly overrepresented (179%), Gen Y is slightly underrepresented (96%), and Gen Z is significantly underrepresented (37%). This suggests a high affinity for Gen X and women among Hard Rock Cafe's customers.