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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
海底捞 is in the top 2% of brands
Sample of brands in the same percentile
See what factors influence 海底捞 performance in the Thailand and how they change over time
See what factors influence 海底捞 performance in the Thailand and how they change over time
Available by subscription
Available by subscription
An analysis of 海底捞' competitors in the Thailand
An analysis of 海底捞' competitors in the Thailand
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance reveals brand's share of foot traffic, competitive strength, and customer preference, guiding strategic decisions.
海底捞 in Thailand holds a leading market performance at the 98th percentile, indicating top 2% brand status within the Cafe & Restaurants industry. This signifies strong customer preference. Peers in the same range include: ธีร์ชาบู บุฟเฟ่ต์ เมืองสรวง, Beer Hima, Khana ka khazana 1, AMPLE coffee & bakery, Itaewon Shabu Buffet, Bucha Gallery and Restaurant.
Customer Satisfaction (CSAT) reflects customer happiness and loyalty, impacting brand reputation and repeat business.
海底捞 demonstrates high customer satisfaction in Thailand, with an overall CSAT of 96%, a 0.3pp increase year-over-year. In Phuket Province, the CSAT is also 96%, with similar growth. This indicates strong positive customer sentiment towards the brand.
Average Check reflects customer spending per visit, influencing revenue and profitability. Growth indicates increased customer value.
The overall average check for 海底捞 in Thailand is 934.6 THB, a 63.4% increase year-over-year, suggesting higher spending per customer. The average check in Phuket Province is also 934.6 THB, with no growth indicated for the period.
Number of Outlets indicates brand presence and market penetration, influencing accessibility and revenue potential.
海底捞 has one outlet in Phuket Province, Thailand. This indicates a limited, but potentially strategic, presence in this location within the Cafe & Restaurants industry.
Competitor analysis reveals market dynamics and customer preferences, informing strategies for differentiation and competitive advantage.
The top competitors of 海底捞 in Thailand, based on customer cross-visitation, include Mee Ao Gea (9.09%), ร้านอาหารบ้านในสวนพังงา Graden house Restaurant (9.09%), Café Amazon (4.55%), Anwa Yentofu Halal (4.55%), and Khru Vit Seafood Raft (4.55%).
Traffic Workload identifies peak hours and operational efficiency, optimizing staffing and resource allocation.
海底捞's peak traffic workload in Thailand occurs between 12:00 PM and 8:00 PM (hod 12-20), with the highest workload at 5:00 PM (hod 17) at 76.14. Traffic is minimal from midnight to 10:00 AM (hod 0-10).
Consumer segment analysis tailors marketing, maximizing appeal and engagement for each demographic group.
海底捞's customer base shows a high affinity among women (index 145) and Gen Y (index 182) in Thailand. Men are under-indexed (76). This indicates that Women and Gen Y are overrepresented among 海底捞's customers.