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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Graycliff is in the top 3% of brands
Sample of brands in the same percentile
See what factors influence Graycliff performance in the The Bahamas and how they change over time
See what factors influence Graycliff performance in the The Bahamas and how they change over time
Available by subscription
Available by subscription
An analysis of Graycliff' competitors in the The Bahamas
An analysis of Graycliff' competitors in the The Bahamas
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile reveals brand's share of foot traffic, competitive strength, and customer preference in the industry.
Graycliff holds a market performance percentile of 97, placing it in the leading position. This indicates a strong competitive standing and high customer preference in The Bahamas' Cafe & Restaurants industry. Performance peers in a similar range include KFC, The Bearded Clam Sports Bar & Restaurant, McDonald's, Seafire Steakhouse, Gourmet Seafood House, and Oku Sushi Bar.
Customer satisfaction (CSAT) reflects customers' contentment with their experiences, impacting loyalty, brand reputation, and business growth.
Graycliff's overall CSAT is 91%, a significant increase of 23.2 percentage points year-over-year. The city of New Providence also shows a CSAT of 91% with the same growth. This indicates substantial improvement in customer contentment and service quality over the past year, contributing positively to brand loyalty and reputation.
Number of outlets indicates brand reach and accessibility, influencing market penetration, revenue generation, and geographic presence.
Graycliff operates 3 outlets in New Providence. This shows a concentrated presence in this city, potentially limiting its overall market reach within The Bahamas.
Competitor analysis identifies key rivals and their market share, aiding in strategic positioning and competitive advantage.
Graycliff's customers also visit Carmine's, Wendy's, Athena Cafe & Bar, KFC and Poop Deck. All of them have a cross visitation of 7.69%. This identifies key competitors for Graycliff, showing shared customer base and opportunities for competitive strategies.
Analyzing traffic workload by hour helps understand peak times, optimize staffing, and improve customer experience.
Graycliff experiences peak traffic workload between 11:00 AM and 1:00 PM. The highest traffic is at 12:00 PM with 82.71% workload. There is a drop down after 1:00 PM until 6:00 PM where traffic drops to almost 0 workload and stays at 0 until 8:00 AM. This data indicates optimal times for staffing and promotional activities.
Analyzing consumer segments by gender and generation helps tailor marketing, improve product offerings, and increase customer engagement.
Graycliff's customer base consists mostly of Women (95%), with an affinity index below 100, showing this segment is slightly under-indexed. Men (103%) are over-indexed. Gen X (170%) shows strong over-representation. Gen Y (87%) is under-indexed. These insights can drive targeted marketing and positioning strategies.