Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Giani is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Giani performance in the India and how they change over time
See what factors influence Giani performance in the India and how they change over time
Available by subscription
Available by subscription
An analysis of Giani' competitors in the India
An analysis of Giani' competitors in the India
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Understanding market share helps gauge competitive strength and customer preference within the Cafe & Restaurants industry.
Giani, with a Market Performance percentile of 99, is a leading brand. This means Giani captures a significant share of customer traffic. Performance peers La Pasta Fresca Deli, Thali and More Jagatpura, Hotel Sapna, Friendli'z Restaurant, PABBA'S and The Houz - Kitchen and Bar are in similar range.
CSAT reflects customer happiness, impacting loyalty and brand reputation within the competitive Cafe & Restaurants sector.
Giani's overall customer satisfaction (CSAT) is 81%, up 15.7 percentage points year-over-year. Uttar Pradesh shows the highest CSAT (96%), while Delhi has the lowest (30%) and a decrease of 12.1 percentage points, requiring attention. CSAT fluctuated between 76.60% and 84.93% during the observed period.
Outlet count indicates brand reach, market presence, and expansion strategy within the Cafe & Restaurants landscape.
Giani has the highest number of outlets in Delhi (32), followed by Haryana (31) and Uttar Pradesh (30). Odisha, Karnataka and Punjab have 11 and 9 outlets respectively, while Assam, Uttarakhand and Bihar have the least number of outlets.
Analyzing top competitors helps understand market dynamics and benchmark performance in the Cafe & Restaurants industry.
McDonald's (7.10%) and Haldiram's (6.45%) are the top competitors also visited by Giani's customers. Starbucks, Domino's Pizza and Bikanervala are also competitors with a cross visitation of 3.23%.
Traffic workload patterns inform staffing, inventory, and marketing strategies to optimize operations.
Traffic workload peaks between 18:00 and 22:00, reaching its highest at 20:00 (51.01%). The lowest traffic is observed between 04:00 and 07:00, indicating optimal times for operational adjustments and targeted promotions.
Understanding consumer segments enables targeted marketing and tailored service offerings within the Cafe & Restaurants sector.
Women (88) and Men (103) show almost equal Affinity Index with a slight over-representation of Men. Among generations, Gen X (107) is over-represented, while Gen Y (98) and Gen Z (93) are under-represented. Targeted campaigns should consider these affinity differences.