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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Eataly is in the top 3% of brands
Sample of brands in the same percentile
See what factors influence Eataly performance in the Germany and how they change over time
See what factors influence Eataly performance in the Germany and how they change over time
Available by subscription
Available by subscription
An analysis of Eataly' competitors in the Germany
An analysis of Eataly' competitors in the Germany
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile reveals competitive strength and customer preference, showing the brand's foot traffic share in the industry.
Eataly's market performance is at the 97th percentile, marking it as a leading brand. This high percentile indicates a significant market share and strong customer preference compared to competitors like Isken, Spezzagrano, Rosengarten | Café · Restaurant · Elbterrassen, Sakura Sushi, BaRRoom Tapas Delight & Cocktailbar, and Huadou Soy Concept Store, which are in the same percentile range.
Customer satisfaction (CSAT) reflects brand perception and loyalty, influencing long-term success and repeat business.
Eataly's overall CSAT is 64%, up 9 percentage points year-over-year, indicating improved customer sentiment. In Bavaria, the CSAT is also 64%, reflecting consistent satisfaction across locations. Dynamic CSAT data shows fluctuations, with a peak in May 2025, suggesting areas for further investigation to maintain high satisfaction levels.
Average check (AvgCheck) indicates customer spending per visit, affecting revenue and profitability of each transaction.
Eataly's overall average check is 30.5 EUR, down 7.2% year-over-year, indicating a decrease in customer spending per visit. In Bavaria, the average check is also 30.5 EUR, with no growth. Monitoring and strategies to increase spending could be beneficial.
Number of outlets shows brand's reach and presence, affecting market coverage and customer accessibility.
Eataly has 1 outlet in Bavaria, indicating a limited physical presence. Expanding the number of outlets could increase market reach and customer access, but decision needs to be based on the market research.
Identifying competitors helps refine strategies, understand market dynamics, and improve competitive positioning in the industry.
Eataly's top competitors, based on customer cross-visitation, include Venchi Cioccolato e Gelato (5.88%), Café Dammert (2.94%), Sendling's Spezial Kebap House (2.94%), Los Companeros (2.94%), and DESPERADO (2.94%). Venchi Cioccolato e Gelato is the most frequently visited by Eataly's customers.
Traffic workload analysis identifies peak hours, allowing for efficient staffing and resource allocation to optimize customer service.
Eataly's peak traffic workload occurs between 16:00 and 18:00, reaching 38.43%. The lowest traffic is between 0:00 and 8:00. Staffing and resource allocation should align with these peak hours to maximize customer service efficiency.
Understanding consumer segments allows targeted marketing, tailoring products to specific demographics, and optimizing brand appeal.
Eataly's consumer base shows a higher affinity index for men (132), which indicates a stronger representation. Gen X also exhibits a high affinity (143). Women are under-represented with a low affinity index value of 41. Marketing should consider targeting men and Gen X, but also create strategies to attract and retain women and Gen Y.