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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Delicass is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Delicass performance in the Peru and how they change over time
See what factors influence Delicass performance in the Peru and how they change over time
Available by subscription
Available by subscription
An analysis of Delicass' competitors in the Peru
An analysis of Delicass' competitors in the Peru
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals brand strength by showing its share of foot traffic, vital for competitive advantage and customer appeal.
Delicass, with a market performance percentile of 99 in Peru's Cafe & Restaurants industry, is a leading brand. This high percentile means Delicass captures a significant share of customer traffic compared to its competitors. Peers like Huaraca Grill, Kazan Fire Ramen Bar, Papas Queen's, Naruto, Mirasur Restaurante KM 88, and Los Zombies also share a similar leading market position.
CSAT reflects customer happiness, directly impacting loyalty, brand reputation, and long-term business success. Higher CSAT scores indicate stronger brand health.
Delicass's overall customer satisfaction (CSAT) is 49%, a decrease of 11.1 percentage points year-over-year. In Lima, the CSAT is 45%, also down by 15.1 percentage points. The dynamic CSAT data shows fluctuations, with values ranging from 37.29% to 64.29% between April and June 2025, indicating potential areas for improvement in customer experience.
Average check is vital for revenue insights, reflecting spending per customer. A higher average check can boost profitability.
The overall average check for Delicass is 51.2 PEN, a 15.5% increase year-over-year. In Lima, the average check is 52.4 PEN, showing no growth. The dynamic average check data indicates fluctuations from 50 PEN to 58.68 PEN between April and June 2025, suggesting possible changes in customer spending habits.
Outlet count shows brand reach and market presence. More outlets often mean greater convenience and higher brand visibility.
Delicass has a total of 16 outlets. Lima has 14 outlets, representing the majority of Delicass's locations. Cusco and Callao each have 1 outlet. The outlet distribution highlights Lima as the primary market for Delicass.
Competitor analysis identifies key players and customer preferences, crucial for strategic positioning and gaining a competitive edge.
The top competitors for Delicass, based on cross-visitation, are Starbucks (12.24%), Don Mamino (8.16%), Pastelería San Antonio (8.16%), Fridays (8.16%), and Deli Bakery (6.12%). These brands are frequently visited by Delicass's customers, suggesting they offer similar or complementary products and services.
Traffic workload insights help optimize staffing, manage resources, and ensure smooth operations during peak hours for maximum efficiency.
Delicass experiences peak traffic workload between 17:00 and 19:00, with the highest workload at 18:00 (64.07%). Traffic is significantly lower during the early morning hours, with the lowest workload at 3:00 (3.15%). This information can be used to optimize staffing and resource allocation.
Understanding consumer segments is key to targeted marketing, tailoring products, and enhancing customer engagement based on specific demographics.
Delicass's customer base is composed of 75% women (affinity under-indexed) and 116% men (affinity over-indexed). The Gen Y segment has an affinity index of 167, indicating a high representation within Delicass's customer base. The data suggests that Delicass is more popular among Gen Y.