Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Crosstown is in the top 4% of brands
Sample of brands in the same percentile
See what factors influence Crosstown performance in the United Kingdom and how they change over time
See what factors influence Crosstown performance in the United Kingdom and how they change over time
Available by subscription
Available by subscription
An analysis of Crosstown' competitors in the United Kingdom
An analysis of Crosstown' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile shows brand's foot traffic share, reflecting competitive strength and customer preference in the industry.
Crosstown's market performance is at the 96th percentile, which positions it as a leading brand. This indicates a strong market presence and high customer preference compared to its peers in the Cafe & Restaurants industry in the United Kingdom. Competitors in the same percentile: Pan Asian Paradise, The Seaforth, Hare & Hounds, The Swan Inn, The Calverley Arms, Pudsey, and Enso.
Customer satisfaction (CSAT) is crucial for understanding brand perception, driving loyalty, and informing improvements in service and product offerings.
Crosstown's overall CSAT is 91%, a 19.6 percentage point increase year-over-year, demonstrating a significant improvement in customer satisfaction. CSAT in England is also 91%, reflecting consistent positive customer experiences. The CSAT dynamic data shows high customer satisfaction over the measured period from April to June 2025.
Average check reveals customer spending habits, reflecting menu pricing effectiveness and customer purchase behavior, impacting revenue strategies.
The overall average check for Crosstown is 10.4 GBP, showing a 38.5% increase year-over-year. The average check in England is 10.4 GBP. The average check dynamic data remains consistent from April to June 2025, indicating stable customer spending habits during this period.
The number of outlets indicates brand reach and expansion, influencing market share and accessibility for customers.
Crosstown has 16 outlets in England. This number provides insight into the company's physical presence and market coverage within the region.
Identifying competitors highlights market landscape and customer choices, crucial for strategic positioning and gaining competitive advantage.
The top competitors that Crosstown's customers also visit include Three Thousand Restaurant (10.35%), Rosa's Thai (6.90%), Pizza Express (6.90%), Solis - Chicken & Steak Grill (6.90%), and George Street Social (6.90%). This reveals customer preferences beyond Crosstown and potential areas for competitive focus.
Analyzing traffic workload by hours helps optimize staffing and resource allocation, enhancing operational efficiency and customer experience.
Crosstown experiences peak traffic workload between 10:00 and 18:00, with the highest activity around 17:00 (55.82). Traffic is minimal between 21:00 and 6:00. This data informs staffing and operational decisions to meet customer demand during peak hours.
Understanding consumer segments optimizes marketing, tailoring strategies to demographics, improving engagement, and maximizing marketing ROI.
For Crosstown, women have an affinity index of 133, suggesting they are overrepresented among customers. Men have an affinity index of 79, showing underrepresentation. Gen X has an index of 47, Gen Y has an index of 80 and Gen Z shows 412, so the brand is resonating more strongly with Gen Z, while Gen X is underrepresented.