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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Caffè Nero is in the top 5% of brands
Sample of brands in the same percentile
See what factors influence Caffè Nero performance in the United Arab Emirates and how they change over time
See what factors influence Caffè Nero performance in the United Arab Emirates and how they change over time
Available by subscription
Available by subscription
An analysis of Caffè Nero' competitors in the United Arab Emirates
An analysis of Caffè Nero' competitors in the United Arab Emirates
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance shows a brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
Caffè Nero, with a Market Performance percentile of 95 in the UAE, is a leading brand in the Cafe & Restaurants sector. This high percentile indicates strong market standing relative to competitors like Chtourama Restaurant Wa BBQ, Uncle semo Restaurant, PLAYA Beach Dubai, Warsan Mandi Restaurant, Set Alsham Shawarama and Bistro, and مطعم الخليج للمندي - Gulf Mandi Restaurant, who share a similar performance range.
Customer satisfaction (CSAT) is crucial as it reflects customer loyalty and directly impacts brand reputation and revenue growth.
Caffè Nero's overall CSAT is 83%, a decrease of 9.5 percentage points year-over-year. Abu Dhabi Emirate shows high satisfaction (94%), with a 12.1 percentage point increase, while Dubai shows a decrease to 80%. Recent CSAT scores fluctuate between 81.08 and 86.36 from April to June 2025.
Average check (AvgCheck) indicates spending per customer, vital for revenue analysis and understanding customer purchase behavior.
Caffè Nero's overall average check is 84.7 AED, a 64.3% increase year-over-year. Dubai's average check is 88.3 AED with no growth value, indicating steady spending habits. Monthly average check values fluctuated between 65.48 AED and 126.47 AED during April-June 2025.
Tracking outlet count reveals brand expansion and geographic presence, reflecting growth strategy and market penetration.
Caffè Nero has 15 outlets in Dubai, 6 in Abu Dhabi Emirate, and 1 in Sharjah Emirate. The distribution highlights Dubai as the primary market for Caffè Nero in the UAE.
Identifying top competitors and cross-visitation patterns provides insights for strategic positioning and targeted marketing efforts.
Starbucks is the top competitor for Caffè Nero, with a 10.29% cross-visitation rate. Other key competitors include KFC (5.88%), Allo Beirut (5.88%), PAUL (4.41%), and McDonald's (4.41%), reflecting shared customer interest.
Analyzing traffic workload by hour (HoD) helps optimize staffing and resource allocation to meet peak customer demand effectively.
Caffè Nero experiences peak traffic workload between 8:00 AM and 6:00 PM, with the highest workload around 10:00 AM and 1:00 PM, indicating the busiest hours for customer visits. Traffic is lowest between 1:00 AM and 5:00 AM.
Consumer segment analysis by gender and generation helps tailor marketing and product offerings to specific customer groups.
Caffè Nero's customer base shows high affinity among women (81) and overrepresentation among men (111). There is high affinity with Gen X (93), under-indexed with Gen Y (59) and extremely high affinity among Gen Z (317).