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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Black Kebab is in the top 4% of brands
Sample of brands in the same percentile
See what factors influence Black Kebab performance in the Indonesia and how they change over time
See what factors influence Black Kebab performance in the Indonesia and how they change over time
Available by subscription
Available by subscription
An analysis of Black Kebab' competitors in the Indonesia
An analysis of Black Kebab' competitors in the Indonesia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance shows a brand’s share of foot traffic, revealing its competitive strength and customer preference in the Cafe & Restaurants industry.
Black Kebab in Indonesia holds a leading market position with a percentile of 96, placing it in the top 4% of brands. This indicates strong brand preference compared to its peers like Grand Kota Bintang, Roti Bakar Bandung Mantap, Soto Mie Puri H. Darjo, Taichan Bagor, Tomoro Coffee and Pastry Sudirman and Juice Stop Ubud.
Customer satisfaction reflects brand perception and loyalty, impacting repeat business and word-of-mouth referrals in the competitive market.
Black Kebab's overall customer satisfaction (CSAT) is 85%, a decrease of 11.1 percentage points year-over-year. Regionally, Java also shows 85% CSAT with the same decrease. This suggests a need to investigate factors impacting customer perception to improve satisfaction levels.
Outlet count indicates brand reach and market presence, vital for accessibility and capturing diverse customer segments across regions.
Black Kebab has 20 outlets in Java, 2 in Lesser Sunda Islands, and 1 in Sumatra. This geographic distribution reflects a strong presence in Java, with opportunities to expand in other regions of Indonesia to increase brand visibility.
Identifying top competitors allows for strategic benchmarking, revealing opportunities to differentiate and capture market share.
Black Kebab's top competitors based on cross-visitation include Waroeng Steak & Shake (20%), Tempo Gelato (20%), Bakmi Jowo Mbah Gito (10%), Jiwan Coffee & Things Cibubur (10%) and Kembali ke Alam Kampung Rimba (10%). Understanding these preferences aids in refining offerings and marketing.
Analyzing traffic workload by hour optimizes staffing, reduces wait times, and enhances customer experience during peak periods.
Black Kebab experiences peak traffic between 16:00 and 20:00, with the highest workload at 20:00 (51.05). There is low traffic between 04:00 and 07:00. This suggests optimizing staffing and promotions based on hourly traffic patterns.
Understanding consumer segments enables targeted marketing, enhancing engagement and maximizing ROI through tailored campaigns and product offerings.
Black Kebab's customer base shows a high affinity for Women (83) compared to Men (114). Gen Z are over-represented (190) while Gen Y are under-represented (90) relative to the average consumer. This data informs targeted strategies.