Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Bäckerei Hug is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Bäckerei Hug performance in the Switzerland and how they change over time
See what factors influence Bäckerei Hug performance in the Switzerland and how they change over time
Available by subscription
Available by subscription
An analysis of Bäckerei Hug' competitors in the Switzerland
An analysis of Bäckerei Hug' competitors in the Switzerland
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance percentile reveals brand strength and customer preference, vital for competitive strategy and growth opportunities.
Bäckerei Hug holds a leading position with a Market Performance percentile of 99 in Switzerland's Cafe & Restaurants industry. This indicates a strong market share and high customer preference relative to its peers. Competitors in a similar range include :Maison66, Swiss Chuchi Restaurant, Masala House, Ayverdi's, Saravana Bhavan, and Manu Gelato.
CSAT is crucial for understanding customer loyalty and identifying areas for service improvement to foster long-term relationships.
Bäckerei Hug's overall customer satisfaction is 83%, down 9.4 percentage points year-over-year. Satisfaction varies by location: Zurich shows 90%, Lucerne 82%, Zug 81%, and Solothurn 45%. There is a decline in customer satisfaction in all regions, particularly significant in Solothurn, indicating potential service or product issues in these areas.
Average check reflects spending per customer, impacting revenue. Monitoring trends helps optimize pricing and promotions.
Bäckerei Hug's overall average check is 11.3 CHF, a decrease of 4.9% year-over-year. Zurich has an average check of 12.6 CHF with no change in growth value, while Lucerne has 10.3 CHF, also with no growth. The decline suggests customers are spending less per visit, requiring investigation into factors such as menu pricing or customer behavior.
Outlet count indicates market reach and growth potential. Tracking this metric supports expansion and distribution strategies.
Bäckerei Hug has the following number of outlets across different Swiss states: Zurich (8), Lucerne (5), Zug (2), Solothurn (1), and Aargau (1). The distribution of outlets shows a concentration in Zurich and Lucerne, suggesting stronger market presence in those regions, with growth opportunities in other states.
Identifying key competitors helps understand the competitive landscape and refine strategies to gain market share and customer loyalty.
Bäckerei Hug's top competitors, based on cross-visitation, are McDonald's (9.09%), Negishi Sushi Bar (6.82%), Zekisworld (4.55%), Café Henrici (4.55%), and Bachmann (4.55%). These brands attract a portion of Bäckerei Hug's customers, indicating potential areas for competitive differentiation and marketing focus.
Traffic workload reveals peak hours, informing staffing and resource allocation to optimize service and customer experience.
Bäckerei Hug experiences peak traffic between 6 AM and 6 PM, with the highest workload around 2 PM (55.56%). Traffic is minimal during nighttime hours. This data informs staffing and resource allocation to ensure optimal service during peak times and minimize costs during off-peak hours.
Understanding consumer demographics enables targeted marketing and product strategies to enhance customer engagement and satisfaction.
Bäckerei Hug's customer base shows a high affinity among women (109 index) and Gen Y (152 index). Women are overrepresented by 9%, while Gen Y are overrepresented by 52%. Marketing efforts should focus on these high-affinity groups to maximize engagement, while also addressing under-indexed segments like men and Gen X.