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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Zavičaj performance in the Serbia and how they change over time
See what factors influence Zavičaj performance in the Serbia and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Zavičaj' competitors in the Serbia
An analysis of Zavičaj' competitors in the Serbia
In Cafés & Restaurants
·Jul – Sep 25
Zavičaj is ahead of most brands
Sample of brands in the same percentile
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Zavičaj's market performance is at the 66th percentile in the Cafe & Restaurants industry in Serbia, indicating an average/above average market position. This means Zavičaj is ahead of many competitors in attracting customers. Performance peers in a similar range include PizzaBar (64), Bela Reka Nacionalni Restoran (65), Dolly Bell (65), Tri šešira (66), Majstor & Margarita (67), and 'Zornića Kuća“ (67).
Customer satisfaction is crucial for loyalty and growth. Tracking CSAT helps understand customer perception and identify areas for improvement.
Zavičaj's overall customer satisfaction (CSAT) is 79%, a decrease of 2.1 percentage points year-over-year. Vojvodina shows a CSAT of 100% with a 4pp increase, while Central Serbia has a CSAT of 78% with a 1.7pp decrease. This suggests regional differences in customer experience that need attention.
Average check reflects spending per customer. Monitoring this KPI helps assess pricing strategies and customer spending habits.
The average check for Zavičaj in Central Serbia is 2.5K RSD, with no growth compared to the previous year. The average check dynamic data shows a decrease from 2656.25 RSD in June 2025 to 2202.38 RSD in August 2025, indicating a potential trend of lower spending per customer over the observed period.
Outlet count indicates brand reach. Tracking this KPI helps assess expansion and market penetration strategies.
Zavičaj has 14 outlets in Central Serbia and 2 in Vojvodina. The distribution of outlets highlights a concentration in Central Serbia, suggesting a stronger presence in that region compared to Vojvodina.
Competitor analysis identifies key rivals. Understanding cross-visitation patterns informs competitive strategies and market positioning.
The top competitors for Zavičaj, based on customer cross-visitation, are Walter BBQ (5.5%), McDonald's (5%), Starbucks (4%), SMASH BURGERS (3.5%), and Kafeterija (3%). This indicates that customers who visit Zavičaj also frequently visit these brands, suggesting they are perceived as alternatives.
Traffic workload reveals peak hours. Understanding traffic patterns helps optimize staffing and resource allocation for better service.
Zavičaj experiences peak traffic workload between 12:00 PM and 4:00 PM, with the highest workload at 54.33% around 4:00 PM. Traffic is minimal between 1:00 AM and 5:00 AM. This data helps optimize staffing levels to meet customer demand during peak hours.
Consumer segments inform targeted marketing. Understanding gender and generational preferences enables tailored campaigns and product offerings.
Zavičaj's customer base shows a high affinity for women (74% index) and men (119% index). Among generations, Gen Y is overrepresented (107% index), while Gen X (85% index) and Gen Z (70% index) are underrepresented. This suggests marketing should be tailored to these segments.