Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence Totally Tea performance in the United States and how they change over time
See what factors influence Totally Tea performance in the United States and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jun – Aug 25
Totally Tea is in the top 7% of brands
Sample of brands in the same percentile
An analysis of Totally Tea' competitors in the United States
An analysis of Totally Tea' competitors in the United States
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance reveals brand strength and customer preference, highlighting competitive standing within the Cafe & Restaurants industry.
Totally Tea ranks in the top 7% (93rd percentile) in the United States, indicating a leading position. This suggests strong brand preference and competitive advantage. Performance peers include Shokitini, Tiki Teriyaki & Hot Subs, Crepe House, Busters Restaurant and Saloon, Olde Tyme Grocery, and Q. Cumbers, all within the same percentile range.
Customer satisfaction is vital, reflecting customer loyalty and impacting brand reputation and long-term business success.
Totally Tea's overall customer satisfaction (CSAT) is 70%, a 7.1 percentage point decrease year-over-year. CSAT varies by location, with Texas at 76% and Michigan at 62%, both showing a decline. This indicates a need to address customer concerns to improve satisfaction levels.
Outlet count reflects brand reach and market presence, impacting customer accessibility and potential revenue streams.
Totally Tea has 10 outlets in Texas, 3 in Michigan, 2 in Oklahoma, and 1 each in North Carolina and Mississippi. This distribution indicates a stronger presence in Texas compared to other states.
Competitor analysis reveals direct rivals and customer preferences, enabling strategic positioning and competitive advantage.
Totally Tea's top competitors based on cross-visitation are McDonald's (15.79%), Culver's (10.53%), Raising Cane's Chicken Fingers (10.53%), Popeyes Louisiana Kitchen (10.53%), and Panda Express (10.53%). These brands capture a significant share of Totally Tea's customers.
Traffic workload insights enable efficient staffing and resource allocation to optimize customer experience and operational efficiency.
Totally Tea experiences peak traffic between 2 PM and 4 PM (hod 14-16), with the highest workload at 56%. Traffic is lowest in the early morning hours. This data helps optimize staffing and resource allocation based on peak demand.
Understanding consumer segments informs targeted marketing, product development, and tailored customer experiences for optimal ROI.
Totally Tea's customer base shows high affinity towards women (101 index) and Gen X (142 index), suggesting these groups are overrepresented. Gen Y also shows high affinity at 114. Marketing efforts can leverage these insights for targeted campaigns.