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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence SUPERINDO performance in the Indonesia and how they change over time
See what factors influence SUPERINDO performance in the Indonesia and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of SUPERINDO' competitors in the Indonesia
An analysis of SUPERINDO' competitors in the Indonesia
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
SUPERINDO is in the lower 19% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
SUPERINDO's market performance is in the lower 19% in Indonesia's Cafe & Restaurants industry, indicating a critically low market standing. This means SUPERINDO captures less foot traffic compared to most competitors. Performance peers in the same percentile range include Second House, Truntum Gasblock Borobudur, Batur Sari Restaurant, Bakso Solo Samrat Raya Kupang Indah, Vanbenk Coffee & Eatery, and Locca Sea House.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty and brand reputation. High CSAT scores often correlate with repeat business and positive word-of-mouth.
SUPERINDO's overall customer satisfaction is 95%, a significant increase of 22.4 percentage points year-over-year. This indicates a substantial improvement in customer perception. In Java, the CSAT is also 95%, mirroring the overall positive trend. The CSAT dynamic data shows consistently high satisfaction levels over the observed period.
Outlet count indicates brand reach and market presence. Tracking outlet numbers helps assess expansion progress and geographic coverage within the industry.
SUPERINDO has 30 outlets in Java. This indicates the brand's physical presence and distribution within this region. There is no growth data available, so we cannot determine if the number of outlets has changed.
Competitor analysis identifies key rivals and their market share. Understanding competitors' strengths and weaknesses informs strategic decisions and competitive positioning.
SUPERINDO's top competitors based on customer cross-visitation are Mie Gacoan (23.08%), Coffee First (7.69%), Popolamama Pizza and Pasta (7.69%), RamenYA! (7.69%), and Waroeng Sate Kardjan (7.69%). This indicates that customers who visit SUPERINDO also frequently visit these brands.
Traffic workload analysis reveals peak hours and customer flow patterns. Understanding these patterns helps optimize staffing, promotions, and resource allocation.
SUPERINDO experiences peak traffic workload between 11 AM and 7 PM, with the highest workload around 6 PM (48.02%). Traffic is significantly lower during early morning hours. This data suggests optimal staffing and promotional efforts should be focused during peak hours.
Understanding consumer segments by Gender and Generation informs targeted marketing. Affinity insights guide positioning strategies to resonate with key demographics.
SUPERINDO's customer base shows a high affinity towards women (91%) and men (112%). The brand also shows high affinity towards Gen X (121%) and Gen Y (155%). This suggests that SUPERINDO is particularly popular among Gen Y, followed by Gen X.