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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
See what factors influence Pastelería Santa Elena performance in the Colombia and how they change over time
See what factors influence Pastelería Santa Elena performance in the Colombia and how they change over time
Available by subscription
Available by subscription
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Top-5 brands that brand's customers also visit
An analysis of Pastelería Santa Elena' competitors in the Colombia
An analysis of Pastelería Santa Elena' competitors in the Colombia
Discover your traffic workload during different times of the day
In Cafés & Restaurants
·Jun – Aug 25
Pastelería Santa Elena is in the top 10% of brands
Sample of brands in the same percentile
Market performance reveals brand's share of foot traffic, reflecting its competitive strength and customer preference in the industry.
Pastelería Santa Elena is a leading brand with a market performance percentile of 90, placing it in the top 10% within the Cafe & Restaurants industry in Colombia. This indicates strong market presence and customer preference compared to its peers. Competitors like Coffeestylers, Artigiani Pizzería, Estadero El Remanso, Empanadas Bagdad, Café del Mural and Serenata Paisa share a similar market position.
Customer Satisfaction (CSAT) reflects how well the brand meets customer expectations, directly impacting loyalty and repeat business.
Pastelería Santa Elena's overall CSAT is 56%, a 22.9 percentage point increase year-over-year. The 'RAP (Especial) Central' region shows a CSAT of 45%, with a growth of 33.9 percentage points. Customer satisfaction has generally increased, signaling positive improvements in service or product quality. The trend shows CSAT fluctuating between 57.14% and 58.33% during the reporting period.
Outlet count indicates brand reach and market coverage, influencing accessibility and potential customer base.
Pastelería Santa Elena has 11 outlets in the 'RAP del Agua y la Montaña' region and 8 outlets in the 'RAP (Especial) Central' region. This distribution highlights the brand's presence across different regions, with the 'RAP del Agua y la Montaña' area having the highest concentration of outlets.
Competitor analysis reveals direct rivals and shared customer base, guiding competitive strategies and differentiation efforts.
The top competitors for Pastelería Santa Elena, based on shared customer visits, include El Mexican, Archies, Bombon, El Bochinche Unicentro, and Juan Valdez Café, each accounting for 16.67% of cross-visitation. This indicates that a significant portion of Pastelería Santa Elena's customers also frequent these establishments.
Traffic workload measures customer foot traffic by hour, optimizing staffing and resource allocation for peak times.
Pastelería Santa Elena experiences peak traffic workload between 13:00 and 15:00 (1 PM - 3 PM), with the highest workload at 50.59% at 13:00. The lowest traffic workload occurs between 0:00 and 3:00 (12 AM - 3 AM). This data helps optimize staffing and operations to meet customer demand effectively throughout the day.