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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Mahachai performance in the India and how they change over time
See what factors influence Mahachai performance in the India and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Mahachai' competitors in the India
An analysis of Mahachai' competitors in the India
Search among the top brands by number of locations
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Mahachai is in the lower 41% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance reveals brand's share of foot traffic, indicating competitive strength and customer preference in the Cafe & Restaurants industry.
Mahachai's market performance is in the lower 41%, indicating a below average/lagging position. This means Mahachai captures less foot traffic compared to industry peers. Performance peers in the same percentile include Anna Idli, Taste of Asia, Geist Brewing Co, Vapour, Amintiri - Cafe | Patisserie | Gifting, and Hotel Tanu's Logili (హోటల్ తనూస్ లోగిలి).
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty and brand reputation. High CSAT scores often correlate with repeat business.
Mahachai's overall CSAT is 93%, a decrease of 1.9 percentage points year-over-year. Goa shows a CSAT of 94% with a decrease of 6.2 percentage points, while Maharashtra has 92% with a decrease of 2.4 percentage points. This indicates a slight decline in customer happiness compared to the previous year.
Average check reflects spending per customer, influencing revenue. Monitoring this KPI helps optimize pricing and identify upselling opportunities.
Mahachai's overall average check is 664.2 INR, a significant increase of 123.4% year-over-year. Maharashtra shows an average check of 764.3 INR. This substantial increase suggests customers are spending considerably more per visit than last year.
Outlet count indicates brand reach and market presence. Expansion reflects growth, while contraction may signal challenges or strategic shifts.
Mahachai has 27 outlets in Maharashtra, 10 in Uttar Pradesh, 5 each in Haryana and Odisha, 4 in Madhya Pradesh, 2 in Goa, and 1 each in Jammu and Kashmir, Karnataka, Punjab and Rajasthan. Maharashtra accounts for the largest share of outlets.
Competitor analysis identifies key rivals and customer overlap. Understanding cross-visitation patterns informs competitive strategies and marketing efforts.
Mahachai's customers also frequently visit Dakshin bharat (10.61%), Haldiram's (10.61%), Mahachai (9.09%), Dakshin Bharat Foods (7.58%), and AI Cafe & Bistro (3.03%). Dakshin bharat and Haldiram's are the most popular alternatives among Mahachai's customer base.
Traffic workload by hour reveals peak times, enabling efficient staffing and resource allocation to optimize customer experience and service delivery.
Mahachai experiences peak traffic workload between 18:00 and 19:00 (6 PM - 7 PM), with a workload of 43.54% and 43.82% respectively. The lowest traffic workload is between 1:00 and 3:00 (1 AM - 3 AM).
Understanding consumer segments by gender and generation enables targeted marketing, improving engagement and brand resonance with specific groups.
Mahachai's customer base shows high affinity for women (98%) and men (101%). Among generations, Gen X shows an affinity index of 135%, Gen Y 77%, and Gen Z 206%. Gen Z is overrepresented, while Gen Y is underrepresented.