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Managing Partner, Global Business Development
See what factors influence Lugano performance in the Brazil and how they change over time
See what factors influence Lugano performance in the Brazil and how they change over time
Available by subscription
Available by subscription
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Lugano' competitors in the Brazil
An analysis of Lugano' competitors in the Brazil
Search among the top brands by number of locations
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Lugano is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile shows brand's foot traffic share, revealing competitive strength and customer preference in the industry.
Lugano holds a leading market position in Brazil's Cafe & Restaurants industry with a 99th percentile ranking. This signifies a strong competitive standing, indicating that Lugano outperforms most peers. Its performance peers in similar range are: El Padre, Monster Burguer Motorama, Lauro's Gravataí, Dalle Pizza, No Carvão, Paes Doces Rainha Taipas.
CSAT reflects customer happiness. A higher score means customers are more likely to return and recommend the brand, driving loyalty and revenue.
Lugano's overall customer satisfaction (CSAT) is high at 84%, with a 1.5pp increase year-over-year. CSAT is highest in the Northeast Region (93%) and lowest in the South Region (76%), which also experienced a decline. Focus on maintaining high CSAT in the Northeast while addressing concerns in the South Region to prevent further decline.
Average check is the typical amount customers spend, revealing pricing power and customer willingness to pay, vital for revenue optimization.
Lugano's overall average check is 73.1 BRL, a significant 41.5% increase year-over-year. The South Region has the highest average check (141.4 BRL), while the Southeast Region has the lowest (41.9 BRL). The large increase in overall average check may indicate increased customer spending or price adjustments.
Knowing competitors that customers visit reveals market dynamics and helps tailor strategies to capture more business and improve customer loyalty.
Lugano's top competitors based on customer cross-visitation are TOP MIX SORVETERIA (7.55%), Sushiya Sinop (6.79%), Beto Burguer (6.79%), Scala Restaurante (6.04%), and Peres Pizza Delivery (6.04%). These insights highlight the importance of competitive offerings.
Understanding consumer segments by gender and generation allows for targeted marketing, improved messaging, and optimized product offerings.
Lugano's customer base shows women are over-indexed (119), meaning women are more engaged. Men are under-indexed (84). Gen Z is highly over-indexed (154), indicating strong affinity, while Gen X (85) and Gen Y (85) are under-indexed. This data informs tailored marketing efforts.