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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Dunkin' performance in the Lebanon and how they change over time
See what factors influence Dunkin' performance in the Lebanon and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Dunkin'' competitors in the Lebanon
An analysis of Dunkin'' competitors in the Lebanon
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Dunkin' is in the lower 27% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference.
Dunkin' in Lebanon is in the lower 27% of brands, indicating a below average market performance. This suggests Dunkin' has a smaller share of customer traffic compared to competitors like Jnaynit Al Khawaja - جنينة الخواجة, Portofino, The Sailor Woman - البحّارة, L'Os Bkassine, Stephanie Cafe, and Somo, which are in the same percentile range.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty and brand reputation, crucial for sustainable growth.
Dunkin's overall CSAT in Lebanon is 57%, a decrease of 10.4 percentage points year-over-year. In Mount Lebanon Governorate, CSAT is 61%, also showing a decrease of 11.5 percentage points. This indicates a decline in customer satisfaction, requiring attention to improve service and offerings.
Outlet count indicates brand reach and market presence, influencing accessibility and revenue potential.
Dunkin' has 12 outlets in Mount Lebanon Governorate, 7 in Beirut Governorate, 3 in Keserwan-Jbeil Governorate, 2 in Beqaa Governorate, and 1 each in South and North Governorates. Mount Lebanon Governorate has the highest concentration of Dunkin' outlets.
Identifying top competitors helps refine strategies, understand market dynamics, and capture market share effectively.
The top competitors for Dunkin' in Lebanon, based on customer cross-visitation, are al hindi, Aljawad Dining Tyre, and Swiss Butter, each with 18.18% cross-visitation. Cafe Diva and Bahsoun chicken each have 9.09% cross-visitation. This indicates shared customer base with these brands.
Traffic workload analysis optimizes staffing and resource allocation, enhancing customer experience and operational efficiency.
Dunkin' in Lebanon experiences peak traffic between 17:00 and 19:00, with the highest workload at 18:00 (61.54%). Traffic is lowest between 0:00 and 5:00. This data helps optimize staffing and resource allocation throughout the day.
Understanding consumer segments enables targeted marketing, improving engagement and ROI by tailoring strategies.
Dunkin's customer base in Lebanon shows a high affinity towards women (97%) and men (103%). Gen Y shows a very high affinity (147%). This suggests that Dunkin' is particularly popular among Gen Y consumers.